Full Time - Office Coordinator
M-F 8am to 5pm

Position Overview

We are seeking a highly organized, detail-oriented, and proactive Office & Administrative Coordinator to join our team. This dynamic role is the heartbeat of our daily operations, providing critical support across customer service, order management, inventory control, and marketing projects.

The ideal candidate is a natural problem-solver who takes pride in maintaining brand integrity, enjoys a mix of analytical tasks and creative projects, and thrives in a collaborative environment.

Key Responsibilities

Customer Experience & Order Management

• Order Operations Support: Serve as the primary back-up for order entry, carefully reviewing Purchase Orders (POs) and invoices for accuracy.
• Elevated Customer Care: Manage customer service inquiries regarding returns and replacements with a high level of empathy and attention to detail.
• Brand Integrity: Ensure replacement orders are packaged and presented to meet our strict brand standards, anticipating customer needs to deliver an exceptional experience.

Data, Analytics & Vendor Management

• Reporting & Data Analysis: Run regular reports to review product SKUs, perform cost comparisons, and provide basic data analytics to support decision-making.
• Vendor Auditing: Spot-check vendor pricing regularly to identify and resolve any discrepancies.

Office & Marketing Coordination

• Campaign Logistics: Coordinate onsite marketing campaigns by ordering essential supplies, including custom branding tape, specialized boxes, and campaign collateral.
• Marketing Project Support: Assist the marketing team with various ongoing projects, tasks, and creative initiatives.
• Office Environment Management: Maintain a welcoming and fully stocked office kitchen by managing inventory and ordering supplies.

Qualifications & Skills

• Technical Proficiency: Intermediate-level skills in Microsoft Excel (data sorting, basic formulas, formatting) and Microsoft Outlook (calendar management, professional communication).
• Attention to Detail: An eagle eye for discrepancies in data, pricing, and order fulfillment.
• Proactive Mindset: Ability to anticipate the needs of both customers and the internal team.
• Strong Communication: Excellent written and verbal communication skills for cross-departmental collaboration and customer care.
• Adaptability: Comfortable wearing multiple hats and shifting gears in a fast-paced environment.

PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!

Our Mission: Consistently provide client experiences focused on what they value most.