Quality Engineer

Quality Engineer has overall responsibility to ensure new products are launched with adequate controls in place. They will establish product quality controls, process controls, and automotive quality systems at appropriate levels of production.

After launch of new product, Quality Engineer becomes the primary point of contact with the customer for quality-related production issues, customer quality concerns, and corrective action management encountered at customer facilities.

The Quality Engineer executes quality activities related to addressing improvements to current products, facilitates engineering changes, facilitates Team Problem Solving, and communicates with the customer. They are also expected to provide support on production floor activities as we strive to improve the performance of products in relationship to product quality, process control, launch quality, and continuous improvement.

RESPONSIBILITIES:
• Generate, review, and update APQP Core documentation, including Control Plans, FMEA, Process Flow Charts, and Work Instructions
• Provide customer and on-site support for the launch of new products, including new program launches with GM, Stellantis, and other automotive OEM customers
• Support the management and use of customer-specific quality portals, including GM customer portals, Stellantis supplier portals, and related OEM quality systems
• Provide customer and on-site support for quality issue resolution, customer complaints, and production quality concerns
• Evaluate CMM data and statistical data for conformance to specifications and interface with tooling personnel regarding corrective and improvement actions
• Assist VP of Quality to monitor and improve COPQ, Cost of Poor Quality, factors such as scrap, sorting, rework, containment, and unnecessary inspection
• Support customer liaison activities with visits to customer locations and frequent communication with in-plant representation
• Complete and submit corrective action documentation, including 8D reports, in the customer preferred format and within required timelines
• Drive the execution and completion of corrective action via the Team Problem Solving process
• Monitor and suggest improvement to product and process quality through product audits and process audits on the shop floor
• Support PPAP submissions, launch readiness, customer scorecards, and quality documentation required for successful automotive production launches
• Support quality activities related to metal stampings, manufacturing processes, dimensional quality, and process capability, as applicable
• Partner with production, tooling, engineering, and quality teams to improve product quality, process capability, and manufacturing performance
• Assist in other Quality or Production related activities, as directed

QUALIFICATIONS:
• Automotive Quality Engineering experience is required
• Experience specific to launching new programs with GM and Stellantis is strongly preferred
• Experience managing or using GM customer portals, Stellantis supplier portals, and customer-specific quality systems is strongly preferred
• Experience with metal stampings is preferred
• Knowledgeable in Automotive Quality Management Systems, including IATF 16949:2016
• Internal auditing experience
• Technical math skills and basic statistics
• Knowledge and use of measurement tools, inspection methods, and dimensional evaluation
• Strong computer skills, including statistical software, MS Office