POSITION SUMMARY

The Donor Relations Coordinator is responsible for securing support for Catholic Social Services by building and strengthening relationships with donors through meaningful stewardship, engagement, and donor care. This position manages a portfolio of mid-level donors, helping identify donor interests and passions, and connecting them with opportunities to support the mission and programs of CSS.

The Donor Relations Coordinator oversees gift processing and donor stewardship activities, ensuring timely acknowledgements, accurate gift entry, and exceptional donor service. The position works independently to prioritize donor engagement activities, maintain donor relationships, and make recommendations that support fundraising goals and donor retention.

The Donor Relations Coordinator serves as a liaison between Development, Finance, and the Data Team, coordinating gift processing, donor records, reporting needs, and data integrity efforts. This position works closely with the Data Team on database administration and reporting to ensure accurate donor information and effective fundraising analysis.

Through strategic relationship building, stewardship, and donor engagement, the Donor Relations Coordinator helps strengthen donor retention, increase donor involvement, and grow philanthropic support for Catholic Social Services.

ABOUT US

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.

Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:

ABOUT OUR PROGRAM/DEPARTMENT

The Development team is responsible for raising funds from individual, corporate, and foundation donors to support the mission of our agency. The Development team works closely with the Communications team to engage supporters in the mission of Catholic Social Services through giving - whether the giving is financial, in-kind, or volunteer. We share stories with our supporters to demonstrate the needs (and the successes!) of our guests and clients and to appeal for support in helping people get the resources they need to move along a path to permanent stability.

The Development team interacts with all the programs of Catholic Social Services, from three emergency shelters to a food pantry, case managers, multiple shelter locations and Refugee Assistance and Immigration Services.

REQUIRED COMPETENCIES

Mission Orientation

Competency:

Knowledge: