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Job Description
Dental Assistant
FLSA Classification: Non-exempt
Reports to: Dental Clinic Supervisor
Job Summary/Objective:
The Dental Assistant, under supervision of professional dental staff, performs para-professional dental functions and receptionist functions. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic.
Protected Health Information Requirements/Access:
- This position will require the use or disclosure of protected health Information.
- This position will use the Treatment class of protected health information.
- Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.
- Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.
- Patient Records – Yes Medical Information System - Yes
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist dental staff and providers with patient care including maintaining the cleanliness and supplies of the clinical area.
- Maintains and reviews dental records.
- Perform clerical duties related to patient appointments including:
- Front desk reception functions within the dental department.
- Schedules patient appointments in person and by phone
- Verifies patient appointments are completed, such as radiographs, examination, treatment, and referral.
- Assists with patient accounts functions.
- Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy.
- Follows PCHC policies and procedures.
- Develops and maintains competencies required for licensure requirements.
- Works to improve work processes and clinical outcomes including health disparity and quality improvement collaborative.
- Maintains a safe working environment and practices safe working habits.
- Assists in control of Peoples Community Health Clinic resources.
Competencies:
- Strong analytical, critical and problem-solving skills
- Self-motivated to develop and maintain own competence as it pertains to the position.
- Working knowledge of MS Office Products (ex. Outlook, Excel, Word) and Windows Platform. Must be comfortable moving within Dental program software and/or an EHR computer system regularly.
- Ability to work with diverse groups of people
- Ability to work with a large degree of independence and respond calmly in stressful situations
- Communication – listening, speaking, writing, and reading comprehension
- Skilled in planning, organizing, adaptability, attentiveness to detail and flexibility of assignment.
- Maintains strict confidence
Supervisory Responsibilities:
- Not applicable.
Patient Population:
- Pediatric to geriatric.
Work Environment/Personal Protective Equipment:
This position operates in a clinical environment, PPE is required.
Physical Demands:
This position requires continuous alternating sitting/standing(67% - 100% of the shift); occasional walking (1% - 33% of shift); occasional lifting and carrying up to 20 lbs. (1% - 33% of shift); and occasional pushing/pulling up to 100 lbs.; continuous finger dexterity (67% - 100% of shift) and occasional use of hands/arms/feet/legs for repetitive movement (1% - 33% of shift); occasional driving, bending/stooping, twisting, squatting/crouching, and climbing stairs, frequent reaching at, above, and below shoulder level (34% - 67% of shift); frequent work with moving machinery (hand pieces),and occasional exposure to gases, dusts, and odors. Requires 20/40 near vision and moderate depth perception.
Position Type/Expected Hours of Work:
This is a full-time position. Typically work hours and days are between Monday and Friday,8:00 a.m. to 5:00
About Peoples Community Health Clinic