Veterinary Receptionist (Client Service Representative)

As a Veterinary CSR, you’ll be the friendly face and calming voice that welcomes our clients and their pets. Your role is essential in creating a warm, organized, and efficient experience from the moment clients walk through our doors or call on the phone.

What You’ll Do:

• Greet clients warmly and check them in for appointments.
• Answer incoming calls, schedule appointments, and provide basic information.
• Process payments, invoices, and maintain accurate records.
• Relay messages and prescription requests to veterinarians and techs.
• Keep the reception area clean, welcoming, and well-stocked.
• Provide emotional support and compassion to pet owners.

What We’re Looking For:

• Experience in a veterinary or medical office preferred.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Comfortable with computer systems and scheduling software.
• Passionate about animals and dedicated to client care.
• Flexible schedule, including availability on weekends.

We are a compassionate and client-focused veterinary practice dedicated to providing top-tier care for pets. We pride ourselves on offering exceptional customer service and ensuring that every client and their pet receive the best experience possible. We are currently seeking a friendly and motivated Veterinary Customer Service Representative (CSR) and Veterinary Assistant to join our team.