MC Granite Countertops is seeking a highly organized and proactive Schedule Coordinator to join our Operations team.

The ideal candidate is an excellent communicator who can manage multiple priorities in a fast-paced environment and coordinate effectively between customers, sales, production, templating, and installation teams.

Experience in the countertop, granite, construction, remodeling, cabinetry, or similar industry is strongly preferred.

What You’ll Do:

As a Schedule Coordinator, you will be responsible for managing and coordinating the daily and weekly schedules for countertop templates, installations, and service appointments.

Key responsibilities include:

• Schedule and coordinate countertop template and installation appointments.
• Confirm that jobs are fully ready before placing them on the schedule.
• Coordinate daily activities with templators, installers, production teams, and subcontractors.
• Communicate appointment dates, arrival expectations, and schedule changes with customers.
• Review job information for accuracy and identify missing information before crews are dispatched.
• Coordinate with Production to ensure countertops are fabricated and ready for scheduled installations.
• Optimize installation schedules based on crew availability, job complexity, geographic location, and travel time.
• Monitor the schedule throughout the day and respond to cancellations, delays, production issues, and other changes.
• Coordinate service calls and installation return trips.
• Maintain accurate notes and scheduling information in the company's operating system.
• Identify recurring scheduling or operational issues and communicate them to management.
• Help reduce failed trips, unnecessary rescheduling, overtime, and installation delays.

What We’re Looking For

• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple schedules and priorities simultaneously.
• Strong attention to detail.
• Ability to solve problems and make decisions in a fast-paced environment.
• Professional and customer-service-oriented attitude.
• Comfortable working with scheduling, CRM, ERP, or order-management software.
• Basic proficiency with Microsoft Outlook, Excel, and other office applications.
• Previous scheduling, dispatching, construction coordination, or operations experience preferred.
• Experience in countertops, granite, quartz, construction, remodeling, cabinetry, flooring, or a related industry is a strong plus.

The Right Person for This Position:

We are looking for someone who understands that scheduling is more than filling an open spot on a calendar.

The right candidate will look ahead, identify potential problems before they happen, communicate effectively across departments, and make sure jobs are truly ready before committing customers and installation crews to a date.

You should be comfortable working in an environment where priorities can change quickly while maintaining accuracy, professionalism, and excellent customer communication.

We are not at Stone Company, we are a PEOPLE Company....