Position Summary:

This position works with individuals experiencing homelessness in a shelter setting and is responsible for supporting their transition from shelter to stable, permanent housing. The Case Manager collaborates closely with community partners to coordinate services and participates in joint efforts to help participants complete housing assessments, enroll in the Oregon Health Plan (OHP), obtain documentation required for housing and benefits, and connect to local resources. The role also includes attending community meetings, contributing to coordinated community responses, and participating in outreach efforts as needed. The Case Manager may focus on one or more service areas, including case management for young adults ages 18–24, case management for singles, couples, and families, and/or community health work that integrates health and housing supports. 

Data, Documentation, and Compliance 

• Maintains thorough, accurate, and timely documentation of participant interactions, services provided, and progress toward goals.   

• Submits required data, case notes, and reports in accordance with program, organizational, and grant requirements.   

• Ensures all protected health information (PHI) is handled in compliance with HIPAA and organizational confidentiality standards.   

• Participates in training and professional development initiatives to strengthen team capacity.   

• Coordinates medication pickup and delivery for participants as needed, ensuring secure handling, accurate completion of receipts/forms, and adherence to established C@P procedures.  

Build relationships and trust with participants 

• Supports participants in taking next steps toward stability by connecting them to resources, including OHP, domestic violence services, substance use treatment, and behavioral/mental health services.   

• Conducts regular participant check-ins from program entr