Guides patients and families through program orientation, explaining the rehabilitation philosophy, Medicare and insurance benefits, discharge criteria, and patient rights. Coordinates education for patients, families, and caregivers to encourage participation in treatment planning, goal discussions, and family conferences. Develops and implements individualized treatment plans that reflect the patient’s strengths, needs, and personal recovery goals. Completes psychosocial assessments and discharge planning evaluations, clearly documenting findings and communicating needs across the care team. Collaborates closely with the Rehab Program Director, Facility Case Management Director, and interdisciplinary team to ensure seamless, patient-centered care. Promotes HCA Healthcare’s values of compassion, respect, and excellence through every patient and family interaction.