Job Description
Job Description
Retail Manager in TrainingGreat opportunity to learn our business and prepare yourself to move into our management team, within 6 to 12 months, while earning a wage consistent with what our assistant managers make that also includes great benefits.Batteries Plus - Retail Sales Management Career OpportunitiesWe are looking for motivated and competitive individuals who enjoy being a part of as well as building teams and growing a business.For this position, we offer a highly competitive compensation package that consists of a base, a monthly bonus, and individual performance incentives with a minimum guarantee of $23.50-27.00/hour for 6 months, so you have the time needed to learn our business during your training (however, with our incentivized compensation program, you can earn up to the equivalent of $27/hour during this time guarantee period). You will also earn, on average, 5 hours per week of overtime.The gross pay range of $55,000 to $80,000 is the current actual range of total compensation for our Assistants to our Store Managers.Who We Are and What We DoAt Batteries Plus, it's all about solving problems for members of our community. People come to us with the valued items that are giving them trouble, and we provide the batteries, light bulbs, phone and tablet repairs, as well as the expert advice & the services necessary to make their concerns go away. It only takes a short while to understand what makes Batteries Plus different from other retailers in the eyes of our customers. We will take the time to provide individual attention and ask the appropriate questions to help us provide the right solutions to the problems they bring us. We regularly hear "This is my favorite store".As a Batteries Plus Manager in Training, you will be responsible for learning all the products, services, sales processes, and operational needs of the business. The goal is for you to quickly become an asset to the branch manager and the rest of the team. You'll be in an energetic store environment while you learn the necessary skills. A "Yes, we can help you with that" and smile can go a long way, and we believe our sales associates have the power to be the best moment in each customer's day. We know you can earn a paycheck anywhere, but not everywhere can you reflect at the end of the day on all the Smiles & "Thank-You's" you earned from people whose day you made better.You can be a management trainee if you:Consider yourself a "people person," and enjoy meeting others.Are handy and love to learn new skills and new information. (You will even get to learn to fix phones!)Love working as a team and appreciate the chance to collaborate.Enjoy role-playing and coaching to help team members excelUnderstand how to create a great customer service experience.Have a focus on quality and take pride in your work.Are comfortable with responsibilities like cash handling and store safety.Can keep cool and calm in a fast-paced, energetic work environment.Can maintain a clean and organized workspace.Have excellent communication skills.Ability to lift 50+ PoundsNo prior experience with batteries or light bulbs is required as we will take care of the training; all you need is a background in exceptional customer service & selling with leadership and management experience. As part of our investment in your long-term success with our company, we will provide 3 to 4 weeks of dedicated training to help you learn our products, systems, customer service expectations, and sales incentive opportunities available to you with a dedicated new hire trainer.Manager In Training Duties:Customer Service / SalesDemonstrate a customer-first mentalityGreet customers, determine needs & solve problems by asking questionsLook for additional opportunities and needsSell add-on items, participate in retail store and commercial sales activities to achieve sales goals and bonusesOperate technology-based Point of Sale & Product Look-up system to complete sales transactionsInbound phone sales/serviceInstall large and small batteries in various devices, including cellphones/tabletsFunction as a team playerMerchandising / InventoryInventory stock maintenance and managementShip and/or deliver to commercial accountsMaintain a clean and full store appearanceBuild displays to better market seasonal productsPrepare the store for daily opening and closingManagementObserving, Coaching, and Role PlayingSales Management & Operational LeadershipOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.Qualifications:Min