Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of belonging, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.
CRISIS INTERVENTION SPECIALIST
Location: Salem OR 97304
Position Status: Full-time
Shifts Available:
Graveyard - 12:00 AM 8:00 AM
Northwest Human Services (NWHS) is seeking compassionate and dedicated individuals to join our Crisis & Information Hotline Team. This vital role within our 24/7 program offers immediate crisis intervention, resources, and support to individuals in urgent need. If youre passionate about mental health, excel in fast-paced environments, and are eager to make a meaningful difference in your community, this position may be a perfect fit for you.
POSITION OVERVIEW:
As a Crisis Intervention Specialist, you provide immediate emotional support to people experiencing distress, suicidal thoughts, or looking for mental health resources. You conduct risk assessments, offer brief counseling over the phone, create safety plans, and connect clients to appropriate services. This role supports all 988 calls in Marion and Polk counties and serves as after-hours crisis support for various community partners. Specialists also offer follow-up care and advocacy based on each clients needs. Candidates must be eligible to obtain/maintain a QMHA-R level certification. (Certifications - MHACBO).
QUALIFICATIONS:
JOB REQUIREMENTS:
This position is supported in part by the Behavioral Health Workforce Initiative (BHWI) Grant, an initiative designed to strengthen and expand the behavioral health workforce. Eligible employees may have access to grant-funded education, training, and professional development opportunities to support career advancement. Education funding is subject to grant guidelines and eligibility requirements. Candidates selected for an interview are encouraged to inquire about these opportunities to learn more.
ABOUT OUR CRISIS & INFORMATION HOTLINE:
Our Crisis & Information Hotline operates 24 hours a day, 7 days a week, 365 days a year. Our goal is to foster the life-affirming part of each caller and to empower them to maintain or improve their quality of life. The Hotline is a member of the National Suicide Prevention Lifeline, and is accredited by the American Association of Suicidology, meaning we are held to the highest national standards for suicide intervention services. Learn more about our Hotline here: http://www.northwesthumanservices.org/Hotline.html
SUMMARY OF BENEFITS:Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.
TO APPLY:
To join our team please visit our websiteEmployment (northwesthumanservices.org)