Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Portland Community Reinvestment Initiatives, Inc. is a non-profit community development corporation with a mission “to preserve, expand and manage affordable housing in the City of Portland and provide access to and advocacy for services to our residents”. With over 800 units of affordable housing, PCRI’s unique mix of single-family homes, small multi-plexes and community apartments represents one of the last stable opportunities for low-income households to remain in their vibrant Portland neighborhoods. These homes and apartments are woven into the fabric of their neighborhoods and are a model for eliminating concentrations of poverty.
To accomplish PCRI’s goal of addressing involuntary displacement, PCRI established a displacement mitigation initiative, Pathway 1000, with the sole purpose and intent of slowing and reversing the involuntary displacement of long term residents previously forced to move from N/NE Portland, and current residents at risk of displacement. Through the Pathway 1000 initiative, PCRI aims to build and create at least 1,000 homes in the next 10 years, many of which will be available to purchase. The homes will be located throughout the city of Portland, with the primary focus on the N/NE Portland neighborhoods where displaced families previously resided.
POSITION Summary:
The
Recertification/Resident Coordinator is responsible for managing resident eligibility recertifications and coordinating unit inspections to ensure compliance with affordable housing regulations, company policies, and property standards. This position serves as a key liaison between residents, property management staff, compliance teams, and housing agencies. The Coordinator oversees annual and interim recertifications, conducts resident interviews, verifies income and household information, schedules and tracks unit inspections, and maintains accurate, audit-ready resident files.
As part of the Property Management Team, this role supports other job duties for the team, as: Certification and recertifications, Leasing and waiting list support and general resident support.
Essential Functions:
Recertification & Compliance- Manage annual, interim, and move-in certification processes for affordable housing residents.
- Notify residents of upcoming recertifications and required documentation deadlines.
- Conduct resident interviews to verify household composition, income, assets, and eligibility.
- Collect, review, and process third-party verifications and supporting documentation.
- Calculate household income, assets, rent, and utility allowances in accordance with HUD, LIHTC, HOME, and other program requirements.
- Ensure all recertifications are completed accurately and within required deadlines.
- Identify and resolve discrepancies in resident files and documentation.
- Comply with annual recertification communication – First, Second and Final Notices Monthly
- Schedule resident appointments to complete annual recertifications
- Update all client management systems – Yardi, WCMS & Procorem where applicable. Review code and update rent payments in Yardi.
Resident Relations & Agency Communication- Serve as the primary point of contact regarding inspection-related questions and concerns.
- Inspect property on a regular basis in coordination with the Operations Team’s Property Inspector and report any repair or replacement needs. Drive and walk the properties to ensure positive curb appeal. Check to make sure the grounds and common areas are free from trash and debris.
- Educate residents on housing standards, lease compliance requirements, and inspection expectations.
- Communicate inspection results and corrective action requirements to residents.
- Provide referrals and support resources when inspection findings indicate residents may need assistance.
- Maintain positive and professional relationships with residents while promoting housing stability.
- Collaborate with PRCI Leadership, Compliance Managers, and Leasing staff to ensure occupancy and compliance goals are met.
- Coordinate access to units for inspections and repair work.
- Monitor completion of maintenance work orders resulting from inspection findings.
- Write Service Requests for maintenance repairs received from residents and/or others.
- Participate in property w
