The Director of Operations oversees daily plant and manufacturing activities in a highly technical production environment while leading multiple operational departments. This role drives performance in production, quality, delivery, cost, and customer service, and plays a central part in scaling the organization from a small team to a larger, more complex operation. The Director partners closely with executive leadership to align operations with business priorities and long-term goals, while building a strong culture of accountability, teamwork, and continuous improvement. This is a key leadership position tied to succession planning and long-term company growth, with the opportunity to eventually own day-to-day operations as current leadership transitions to a more strategic and remote focus.

• Oversee daily plant and manufacturing operations in a highly technical production environment.
• Lead and manage approximately six direct reports across key operational departments, ensuring alignment and accountability.
• Manage manufacturing, procurement, purchasing, customer service, and operational support functions to meet business objectives.
• Partner closely with executive leadership to understand business priorities, customer expectations, and long-term operational goals.
• Drive accountability for production performance, quality, delivery, cost, and customer service across the organization.
• Manage operational budgets, cost controls, financial performance, and P&L-related responsibilities.
• Monitor business performance, identify operational gaps, and implement improvements to enhance efficiency and effectiveness.
• Develop, document, and strengthen internal processes, leadership structures, and communication channels across departments.
• Support sourcing strategies for electronic components, plastics, molded parts, and other technical materials required for production.
• Lead, coach, and develop managers and employees while fostering a strong culture of accountability, teamwork, and continuous improvement.
• Serve as the central operations leader responsible for running the plant and supporting business growth initiatives.
• Support the organization’s growth from approximately 26 employees toward a larger team of up to 75 employees, ensuring operational readiness.
• Collaborate with cross-functional teams to support demand planning and supply chain effectiveness.
• Work as a long-term operations partner to executive leadership, preparing to assume greater ownership of day-to-day operations during leadership transitions.

• Progressive operations leadership experience in manufacturing (number of years not specified in the input).
• Experience leading a highly technical manufacturing environment.
• Background in durable goods, electronics, electronic components, box-build assemblies, contract manufacturing, or similar technical production environments.
• Strong understanding of manufacturing operations, procurement, purchasing, and customer service functions.
• Experience managing direct reports and leading cross-functional teams.
• Financial acumen, including budgeting, cost control, forecasting, and P&L responsibility.
• Ability to lead plant operations while partnering closely with executive leadership.
• Strong people leadership, communication, and management skills.
• Experience improving processes, driving accountability, and supporting organizational growth.
• Demonstrated capability in plant leadership, production management, and multi-department management.
• Experience with continuous improvement in manufacturing operations.
• Familiarity with supply chain, procurement, and demand planning in a manufacturing context.
• Ability to oversee customer service oversight in conjunction with operational functions.

• Experience with electronic components, box-build manufacturing, or technical assembly.
• Experience sourcing plastics, molded components, or specialized production materials.
• Previous leadership titles such as VP of Operations, General Manager, Plant Manager, Director of Operations, Operations Manager, or Site Leader.
• Experience leading an organization through growth or operational transition.
• Experience in a small to mid-sized manufacturing company where the leader is hands-on and highly visible.
• Experience in electronics manufacturing, contract manufacturing, and durable goods production.
• Background in strategic planning and executive partnership within an operations context.
• Demonstrated ability to