We are seeking an Order Entry Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Independent lab with a great work place environment that values work life balance. Consumer focused to deliver top quality products to our customers with a niche for doing high end work. Fun, challenging, anti-corporate, and a place where you can elevate your career to new heights. Slackers need not apply!