THE OPPORTUNITY

We're not looking for someone to manage a board or run a crew. We're looking for someone

who builds a book of business.

Santiam Heating & Sheet Metal has spent 30 years earning its reputation across Oregon and

Washington. We have the customers, trucks, technicians, and relationships. What we're

building is the commercial service engine that turns one-time HVAC installs into long-term

relationships where we support the full equipment lifecycle.

This role is the tip of the spear for Santiam’s next era.

WHAT THIS ROLE IS

Part hunter. Part relationship builder.

You'll spend your time in the field developing HVAC maintenance, replacement, and retrofit

opportunities via the company’s deep owner-direct and GC relationships. Your job is to grow

the commercial preventative maintenance (PM) book, develop key commercial accounts, and

scale the service department.

This job involves travel to walk commercial sites, meet with property managers and owners,

assess and build equipment inventories, attend industry events, and develop strategic

partnerships.

The Commercial Business Development Manager will work collaboratively with estimating,

technician, and dispatch teams to ensure project alignment, customer satisfaction, and

successful acquisition of new service opportunities.

Excellent storytelling capabilities, relationship building skills, strong data and technologyorientation, market awareness, and a proven track record in developing a book of business are

critical success factors.

If you’re passionate about anticipating customers’ needs, solving problems, and strengthening

local businesses, this role is for you.

COMPENSATION & BENEFITS

On Target Earnings (OTE)

• $105,000–$195,000+

Base Salary

• $70,000–$85,000 depending on experience

Commission Structure

• 7% on new PM agreement revenue

• 10–12% accelerator on strategic/multi-site accounts

• 2–3% on repair and replacement revenue from new accounts you develop and own

• Commission is uncapped and earned on revenue you source, position, or actively

manage.

Benefits

• 100% employer-paid medical, dental, and vision

• Company vehicle + gas card

• Annual performance bonus tied to individual, department, and company-wide goals

• 401(k) with 4% company match

• PTO and paid holidays

• Advancement opportunities

WHAT YOU’LL DO

Business Development

• Drive outbound commercial business development with an emphasis on PM

agreements through a mix of post-installation PM attachment, warm outreach to existing

customers, and self-sourced prospecting

• Conduct site walks and evaluate equipment condition to identify maintenance,

replacement, and retrofit opportunities

• Collaborate with install and service teams—estimators, project managers, dispatch, and

technicians—to scope opportunities, build PM proposals, and develop customerfocused solutions that win business

• Maintain detailed, organized records in HubSpot (CRM) and ServiceTitan (FieldOps)—

contacts, companies, deals, equipment, and service agreements—and manage

opportunities, track pipeline, and build forecasts that support growth goals

• Identify cross-sell and account-growth opportunities across the Salem and

Beaverton/Hillsboro markets

Account Management

• Build, maintain, and strengthen long-term relationships with owners, developers,

property managers, and other key decision-makers

• Serve as the primary point of contact for strategic and multi-site accounts across every

phase—sales, onboarding, equipment start-up/commissioning, and the active contract.

• Keep customers informed on equipment condition and relevant industry

developments—rebates, incentives, and code or legislative changes—to support their

capital planning

Market Presence

• Represent Santiam at conferences, industry events, and trade associations to promote

company capabilities and grow presence in target markets

• Prepare and deliver sales materials and marketing collateral that showcase Santiam's

value and technical strengths in HVAC service

WHAT WE'RE LOOKING FOR

Qualifications

• 3–5 years of business development or sales experience in the

construction/mechanical/HVAC services industry

• Proven abil