Why Bank OZK
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (https://careers.ozk.com/benefits) .
Job Purpose & Scope
The SVP, Treasury Management Product Manager is responsible for strategic leadership, prioritization, commercialization, and performance of Bank OZK's Treasury Management product portfolio. This role provides leadership across multiple Treasury Management products and initiatives while ensuring solutions are scalable, compliant, client-centric, and aligned with the Bank's Treasury Management and payments strategy.
The role serves as the senior product leader for Treasury Management products, leading product managers and professional staff, setting product management standards, and coordinating across Technology, Operations, Sales, Finance, Risk, Compliance, and Legal within established governance frameworks.
Essential Job Functions
+ Leads product portfolio strategy, roadmap prioritization, and lifecycle management across assigned Treasury Management products and capabilities.
+ Develops and maintains a unified portfolio vision for end-to-end Treasury Management
+ Leads annual product planning, investment prioritization, and roadmap governance.
+ Prepares and presents product strategy, business cases, roadmap priorities, and performance reviews to senior leadership and governance forums.
+ Establishes product management standards, operating procedures, governance practices, and prioritization routines across Treasury Management products.
+ Provides leadership, direction, and development for product managers and professional staff.
+ Provides senior product leadership for enterprise initiatives related to payments modernization, vendor strategy, and product governance.
+ Oversees delivery and operational readiness of receivables products, ensuring scalability and service quality.
+ Owns product strategy and lifecycle management for payables and disbursement solutions.
+ Collaborates with clients and Treasury Sales to understand payables workflows, automation needs, and market expectations.
+ Develops business cases for payables product enhancements, platform investments, and integrations.
+ Oversees delivery and operational performance of payables solutions, including onboarding, processing, and service support.
+ Acts as a central product owner coordinating with Technology, Operations, Sales, Finance, Risk, Compliance, and Legal.
+ Balances client experience, operational capacity, and risk considerations in product decisions.
+ Ensures all treasury management products meet regulatory, compliance, and internal risk management requirements.
+ Prepares and presents product updates, business cases, and reviews to senior leadership and internal governance forums.
+ Monitors product adoption, operational metrics, client feedback, and financial performance.
+ Identifies opportunities for modernization, simplification, and cost‑to‑serve optimization.
+ Serves as the voice of the customer in product prioritization and design decisions.
+ Supports enterprise initiatives related to payments modernization and vendor strategy.
+ Owns product requirements and client workflows for ACH origination, wire initiation, payables files, approval workflows, entitlements, limits, lockbox, RDC, ACH debit, posting, reconciliation, and cash application use cases.
+ Defines standards for file formats, approval flows, entitlement structures, limit requirements, receivables outputs, reconciliation reporting, and integration needs across inbound and outbound treasury workflows.
+ Leads modernization of receivables and payables workflows, including automation, file-based processing, exception reduction, cash application, and scalable integration capabilities.
+ Monitors receivables and payables performance metrics, including straight-through processing, manual touch rate, payment and posting exception volume, funds availability cycle time, reconciliation automation, product adoption, and client feedback.
+ Owns a prioritized product backlog and works with Technology, Operations, Risk, Co