Come join a company dedicated to making the world a safer place. We have 60 years of knowledge and a retooled vision that challenges us to put our products on every assembly line of the world’s most well-known manufacturing companies. To do that, we need creative thinkers, doers, with a global skill and mindset able to drive product development ideas through to fulfillment.

Currently, there is an opening for an experienced service & repair technician based in our San Jose, CA headquarters. We are seeking a self-driven individual who has strong troubleshooting skills, is committed to quality and innovation and has a passion for providing excellent customer service. You want to work hard in a team environment and be challenged. The employee is primarily responsible for performing repair and calibration of torque tools and supporting laboratory accreditation activities for our ISO 17025 certified facility

You are being recruited to make up a BEST IN CLASS team that will dominate the industry with its state of the art and high quality products. Mountz, Inc. has consistently garnered Bay Area Top Workplace awards. Be a part of our team!

SUMMARY

Tests, calibrates, and provides basic mechanical and electronic repairs in conformance to established standards and demonstrates familiarity with major functions and use of Mountz products including hand tools, power tools, multipliers and torque measurement equipment.

The employee reports to the Service Lab Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

- Calibrates advanced systems including high torque load cell method (SARGE), Hybrid / PLC controllers, electronic tools and multipliers.

- Applies advanced troubleshooting techniques to isolate and diagnose equipment problems.

- Renders advanced mechanical and electronic repairs.

- Performs peer review.

- Performs quality control review and signature of calibration certificates.

- Participates in maintaining laboratory standards and equipment.

- Uses MS Word / Excel to record data.

- Participates in technical training sessions with internal and external customers.

- Provides basic support via phone / e-mail to customers and internal departments, as needed.

- Participates in quality management activities such as audits, CAPA, MRB, etc.

- Cross-trained in full scope of lab activities.

- Assists in mentoring new technicians.

- Performs responsibilities in accordance with company policies and procedures.

- Maintains clean work area and support and participate in health and safety program.

- Participates in maintaining laboratory standards and equipment and in ensuring that San Jose cal lab maintains its ISO17025 certification

QUALIFICATIONS:
- at least 3-5 years related experience and/or training in repair/calibration lab environment;
- Excellent troubleshooting skills
- Military PMEL/TMDE experience strongly preferred

- Ability to perform repair work and calibration procedures according to established procedures and timelines/commitments
- Mechanical /technical aptitude

- Experience in ISO-certified lab a plus

- Proficient with Microsoft Office Suite

- management experience a plus

Who we are

Since 1965, Mountz Inc. has proven its in-depth knowledge of torque solutions by consistently developing, producing, marketing and servicing highly sophisticated, cutting-edge tools. Mountz Inc., known to industry as the nation's premier torque tool specialist, is an ISO 9001 registered and ISO 17025 accredited company.

As a company immersed in the heart of Silicon Valley, we combine a 60 year + history of bold thinking and a 100% focus on torque solutions that delivers confidence at every turn. We’re a company that cares about our customers. Our whole-hearted commitment to service and our unmatched expertise in torque are for the benefit of our customers and the world at large. We are fulfilling a monumental purpose—we are forging a safer world through accuracy and precision. Our vision is to be on every production line of the world's largest manufacturing companies. Mountz Inc. provides torque tool solutions to a variety of industries like aerospace, automotive, electronics, energy, medical, packaging and more. As part of the Snap-On organization, we provide innovative solutions to our customers, enhancing productivity and operational efficiency.

To learn more about Mountz, Inc., please visit our website-- www.mountztorque.com.