Lawson Support Assistant **Position Summary** This position is the assistant to the Director of Materials Management Information Systems to help run the Lawson HelpDesk and office for the Supply Chain Administration department. Lawson is our financial system where users in the hospital create requisitions in Lawson to place orders for their department. This position will assist in answering the phones for the Lawson helpdesk helping with any questions that users may have while using the system, create and updating item numbers in Lawson, assist with the Lawson training classes by creating and maintain the class calendar and handling all the paperwork that goes with the training, running queries in the system and keeping our policies updated when needed. **Duties of a Lawson Support Assistant may include the following but are not limited to:** * Answer phone calls for the Lawson Helpdesk helping users with any questions or inquiries on how to use the Lawson system. Inquiries could be in reference to how to place an order in the system, how much money they have to use to place an order, how much money they have to spend, about an item in system, or an invoice. * Create and update items in the Lawson system, work with Purchasing to get approval for any item request changes and file paperwork * Create reports using Microsoft Access pulling the information from Lawson. * Create item templates for users to help them place orders in Lawson * Create Lawson training calendar, assist training class by printing out class roster and handing out paperwork * Run query request using Microsoft Excel Add-ins and Crystal reporting * Update department Policy as needed **Qualifications** **Required Qualifications:** * Associate's degree and at least 1 year working in a hospital or health care setting or, in lieu of degree, at least 3 years working in a hospital or health care setting * Proficient in Microsoft Excel & Word * Customer service experience * Teamwork experience **Preferred Qualifications:** * 5 years of Lawson experience * Administrative experience * Microsoft Project experience * Crystal Reporting experience **Special Notes** **:** **Resume/CV should be included with the online application.** **Posting Overview** **:** This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. _\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ + Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. + All Hospital positions may be subject to changes in pass days and shifts as necessary. + This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. + This function/position may be designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. **Prior to start date, the selected candidate must meet the following requirements:** + Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services * + Complete electronic reference check with a minimum of three (3) professional references. + Successfully complete a 4 panel drug screen * + Meet Regulatory Requirements for pre-employment screenings. + Provide a copy of any required New York State license(s)/certificate(s). **Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.** ***The hiring department will be responsible for any fee incurred for examination** . _\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_