Job Description:\n\n Position Summary At Trellis LLC, Lead Job Coaches provide one-on-one, individualized support to help people succeed in their jobs. This role is hands-on, working directly at client job sites to teach skills, build confidence, and support long-term employment success. The Lead Job Coach II serves as the operational leader for Trellis Job Coaching and Employment Path (EP) services. This position provides advanced leadership, coordination, and quality assurance to ensure clients receive high-quality employment supports that lead to long-term employment success. The Lead Job Coach II maintains a reduced coaching caseload while providing leadership in Employment Path coordination, scheduling, job coach support, quality assurance, documentation review, and client stabilization following job placement. This position serves as the primary operational liaison between Employment Specialists, Job Coaches, Client Success, Employment Leadership, employers, VR Counselors, Service Coordinators, Personal Agents, families, and client support teams to ensure seamless service delivery and contract compliance. The Lead Job Coach II models Trellis values, demonstrates servant leadership, and promotes a culture of accountability, collaboration, creativity, and Employment First practices.Essential Job FunctionsDirect Client Services Maintain a reduced coaching caseload while modeling exceptional supported employment practices.Provide direct job coaching using systematic instruction, task analysis, positive reinforcement, natural supports, and fading techniques.Support clients during onboarding, orientation, and the initial stabilization period following job placement.Provide coaching coverage during staffing shortages or high-support situations.Ensure client goals outlined in ISP, IPE, or Employment Path plans are addressed and documented appropriately.Maintain positive relationships with employers while promoting client independence.Develop visual supports, training tools, accommodations, and workplace resources that promote client success.Monitor client progress and communicate concerns promptly to client teams.Provide excellent customer service to all stakeholders. This includes communicating with all involved parties, including but not limited to clients, employers, coworkers, VR counselors, service coordinators/personal agentsBe present at coaching sites on time and dressed appropriatelyReceive and update client schedules weekly and as needed following internal processOnce a client is placed, ensure the employer's needs are met by utilizing proper job coaching techniques for job retention, this includes attending new hire orientation, period check-ins with coworkers and supervisors and reviewing the job description to identify in areas to further a clients skills in order for their long-term successConnect with employers to evaluate client job performance, identify areas of improvement and success, implement additional coaching strategies as neededProduce organized, concise, and grammatically correct progress notes and complete report documentation for each client, by end of day on the day the support was providedDemonstrate ability to work within Gmail, iPhone (iMessage), Word, Excel, and comparable applications in Google Drive such as Google Calendar, Google docs and Google SheetsMaintain effective communication by ensuring emails are read and followed-up on daily, review google chat for team communication and attending all staff meetings, trainings and supervisor 1:1'sComplete all mandatory required annual training, as assigned and at least annually to ensure credentials are maintained in order to provide employment servicesCommunicate ideas, feedback and concerns timely to supervisor and/or Trellis team accurately to ensure success, efficiency and complianceCreate, implement and provide tools, guides etc. for clients that are being supported in order for them to better complete job duties and to address common workplace issues when coach is not available and/or on-siteEnsure client ISP and/or VR goals are identified, updated and met as identified in client contractEnsure that the client is receiving enough job coaching on the job to be successful in their position by developing strategies for support, familarizing yourself with the employer and their expectations and continually assessing the client's produuctivity.Proactively communicate any concerns or issues identified at the workplace with Trellis and client support team to maintain client job stabilityEmployment Path (EP) Program Management Serve as the primary coordinator of Employment Path services by: Managing the day-to-day operation of the Employment Path program.Coordinating Employment Path referrals.Scheduling all Employment Path services.Assigning Employment Path clients based on staff availability, strengths, geographic location, and client needs.Monitoring Employment Path authorizations and util