The Peer Company (TPC)
Direct Peer Services Coordinator Job Description

Pay Range: $26.44 to $32.63 per hour

Schedule: 1.0 FTE (40 hours per week), non-exempt

Hours and Location:

Monday – Friday, 9:00AM – 5:00PM

Recovery Campus: 8935 SE Powell Blvd, Portland, OR 97266

Benefits: This is a benefited position as outlined in TPC Employee Handbook

Title: Direct Services Coordinator

Report To: EVOLVE Program Director

Department: EVOLVE – Multnomah BHRN

Job Summary

The Direct Services Coordinator is responsible for the general administration and coordination of direct service programs and maintaining a welcoming and safe environment for visitors, staff, and people we serve. This role will connect referrals and general inquiries to the best direct service program for their individualized needs. The Direct Service Coordinator will also support data and file management, office operations, and resource development to support the overall mission of The Peer Company.

EVOLVE Peer Delivered Services offers various options for individuals seeking support with substance use disorder (SUD) recovery. Enrolled individuals work with certified Peer Support Specialists, who share similar lived experience with SUD challenges, to support individuals navigating their own recovery journey through developing a Person Directed Plan (PDP).

Qualifications

Education: High school diploma or equivalent required. Associate’s degree valued.

Background Check: A criminal background check will be conducted by The Peer Company in accordance with The Peer Company’s background check policy. A criminal record does not necessarily exclude an individual from employment with The Peer Company.

Pre-Hire Drug Screen: As part of The Peer Company's commitment to fostering a safe, productive, and professional workplace, we require pre-hire drug screenings for all potential employees. The screening will be conducted in accordance with The Peer Company's drug screening policy and applicable state and federal laws.

Motor Vehicle Records Search: For positions that require driving, The Peer Company conducts a Motor Vehicle Records (MVR) search in accordance with company policy, insurance requirements, and applicable state and federal laws.

To be eligible for a driving-required position, candidates must meet the following minimum driving standards:

• No major driving violations within the past 3 years (i.e. - DUII, careless driving, leaving the scene of an accident, etc.)
• No more than 3 moving violations within the past 3 years (i.e. - speeding, failing to yield, running red light, etc.)

Experience:

• Associate’s degree and 1-2 years of relevant work experience OR a high school diploma and 3-4 years of relevant work experience
• Must have lived experience in recovery with substance use disorder (SUD). Has at least 24 months of continuous, sustained recovery with SUD before employment. Lived experience with mental health challenges and recovery is desirable and highly valued
• Understands the principles of trauma-informed care, recovery, consumer-involvement

Maintaining Continuous Recovery:

Employees serving in recovery-focused roles who have lived experience with substance use disorder (SUD) must maintain continuous recovery and remain abstinent by not engaging in substance or alcohol use (illegal, legal, and recreational) during their employment with TPC.

Licensure/Certification:

• Peer Wellness Specialist (OHA Traditional Health Worker certification) or MHACBO CRM certification required or able to be obtained within 90 days of hire
• Valid Oregon Driver’s License and proof of automobile insurance required. Access to reliable personal vehicle required

Skills:

• Network and collaborate with diverse groups of people who have varied skills, knowledge, and goals
• Strong written and verbal communication skills
• Manage multiple high-priority task professionally while meeting deadlines
• Ability to work independently as well as collaboratively within a team
• Typing and general technology skills to navigate electronic systems easily and efficiently (e.g., email, Microsof