**Shift:** 1st **City:** Valley City Swagelok, Northeast Ohio, USA Position Summary: + Supports one or more basic quality technologies such as Smart Gages + Is competent in programming, application and usage and possesses the skill for set-up and operation. + Able to assist in the development of new uses for these technologies and can recognize and solve most routine and some non-routine challenges associated with the application and use of the technology without assistance. + Is considered an SME for the basic technology they support. + Possesses a solid understanding of quality & metrology; promotes and follows standard practices. + Exhibits strong communication skills and seamlessly participates in routine interaction with associates and others from different functional areas. + Oversee and assist with quality development on the technology. Essential Duties and Responsibilities: Demonstrates all the following skills: + Thorough knowledge of manufacturing and assembly processes + Thorough knowledge of standard office software such as Word and Outlook and is advanced in the use of Excel + Proficient in the proper use of the targeted quality technology (e.g., CMM, Eddy Current, etc.) and can train others + Diagnoses equipment problems related to quality risk and outcomes - separate from electrical, hydraulic, pneumatic and other items commonly associated with maintenance (Rx) + Working knowledge of associated PLC, hardware, software and controller programming as applicable to the operation of the quality technology + Demonstrates the ability to apply troubleshooting skills necessary to assure a qualified output + Can understand equipment and product blueprints, assembly drawings and process flow diagrams + Routinely interfaces with product, process and quality engineering to assure the proper interpretation of requirements and application of the technology + Suggests and makes modifications or improvements to the process of inspecting or testing products and materials as applicable + Utilizes analysis methods such as R&R testing, linearity, stability, capability analysis, etc. with limited assistance + Understands statistics at a fundamental level and can apply them as directed + Capable of product inspection and testing sufficient to validate the quality technology as well as to provide reports on its continued effectiveness at intended function + Remains up-to-date and follows all safety guidelines, procedures and policies + % of Time Spent Traveling: < 10% **Education and/or Work Experience Requirements:** **Required:** Education: High school diploma or equivalent. Preference toward an associate degree in a scientific or other discipline related to work (e.g., math, statistics, mechanics, machining technology, etc.). Experience: Minimum of 2 years of applicable quality / metrology experience preferably around technology required or equivalent education _._ **Critical Competencies:** **Customer Focus** + Direct and assist others in getting required support work completed in a timely manner + Independently display prioritization skills + Understand and anticipate the internal customers' needs and initiate action to meet them + Meeting customer needs is their driver **Reliability and Integrity** + Drives improvements and helps others make a positive impact on quality and plant metrics + Along with providing it themselves, encourages others to provide reliable information + Acts as a direct liaison with product, process and quality Engineers to ensure appropriate application of technology + Supports organizational changes positively through actions and words **Flexibility** + Always willing to be flexible in their schedule + Shares knowledge that they have obtained with others + Open to taking on new challenges + Can easily be interrupted or redirected to a new task, or site based on Swagelok's needs + Has useable ideas to help increase equipment reliability **Teamwork** + Creates strong morale and spirit within the team by encouraging others and making them feel valued and important + Facilitates Root Cause analysis effort for equipment reliability + Facilitate Shift Start up and departmental meetings + Promotes group reputation in a positive manner + Effectively coordinates resources to achieve ZCD **Communication** + Communicates well with all different levels in the organization (shop floor, office, engineering, supervisors, managers, directors, lean leaders, etc.) + Drill-down to root cause in all work order solutions + Communicate through appropriate escalation channels when required + Is a voice for quality and will take time to explain theories and philosophies + Receives input from others **Accountability** + Follows all Swagelok policies + Knows when to ask for help and uses escalation process when necessary + Drives team goals and results + Coordinate, communicate, and execute in the absence of supervision + Control e