Position Overview We are looking for a visionary and execution-driven Product Owner for the Parts eCommerce platform. This is a high-impact role at the intersection of automotive expertise, customer experience, and digital commerce. You will own the product end-to-end - from defining the multi-year vision to shipping features that drive revenue, reduce friction, and delight both B2B and B2C customers searching for the right part at the right time. WHAT YOU'LL OWN + Define and steward the product vision for the Parts eCommerce platform, including catalog, search, fitment, checkout, and post-purchase experience. + Build and maintain a prioritized roadmap aligned to business OKRs, balancing short-term wins with long-term platform investment. + Partner with UX, engineering, data, and operations to ship high-quality features with measurable outcomes. + Own the discovery process - customer interviews, analytics review, competitive research - to ensure every initiative is grounded in real problems. + Continuously monitor post-launch metrics and iterate rapidly based on data and customer feedback. + Serve as the internal champion for the customer experience, translating complex automotive parts logic (fitment, compatibility, supersessions) into seamless digital journeys. Responsibilities Vision & Strategy + Develop a compelling 1-3 year product vision for Parts eCommerce that connects customer needs, market trends, and business goals. + Translate vision into a clear, outcome-oriented roadmap that the entire organization understands and rallies behind. + Identify market opportunities through competitive benchmarking, customer research, and data analysis. Core Commerce & Order Management + Define and maintain end-to-end order workflows - states, transitions, exception handling, and timeouts - so digital order status accurately reflects fulfillment and delivery operations. + Establish requirements for customer-specific and tiered pricing (contract pricing, fleet tiers, zone/branch price lists), promotional overrides, and pricing synchronization with back-office systems. + Define requirements for split shipments, tax handling, payment and credit-terms flows, and the full core/return charge lifecycle - deposit collection, return authorization, condition/grade capture, credit issuance, and reconciliation. + Drive requirements for complex order scenarios including order splitting, partial fulfillment, backorder handling, and credit limit enforcement. B2B Integrations & Wholesale Commerce + Own onboarding and operational performance for B2B customer integrations, including EDI and Punchout (cXML/OCI), and drive improvements that reduce time-to-go-live for fleet and dealer customers. + Partner with Engineering and Enterprise Architecture to integrate external procurement platforms (e.g., SAP Ariba, Coupa) with our commerce engine. + Define wholesale commercial rules - tiered pricing, rebates, replenishment logic - and translate them into implementable product stories. + Support dealer stock and emergency order workflows by partnering with architecture and engineering on SAP DMS and PDC inventory integrations. Systems Integration & Operational Reliability + Develop and prioritize the integration roadmap across back-office systems (CDK, Procede, SAP, Karmak), accounting for differences in APIs, data models, and deployment sequencing. + Define functional requirements for the integration layer - orchestration logic, retry and failure handling, monitoring/observability, and operational alerting. + Define, monitor, and report KPIs for pricing and inventory synchronization accuracy, order acknowledgement latency, and workflow exception rates. Execution & Delivery + Write crisp, unambiguous user stories, acceptance criteria, and PRDs that engineering and design can act on immediately. + Ruthlessly prioritize the backlog using frameworks such as RICE or impact/effort, protecting the team from scope creep. + Run tight discovery and validation cycles - prototypes, A/B tests, and user testing - before committing to full builds. + Lead Scrum ceremonies and translate complex integration initiatives into well-defined user stories with measurable outcomes and edge-case coverage. Stakeholder Alignment + Align executives, sales, marketing, supply chain, and customer service around the roadmap through regular, clear communication. + Say no with conviction - and with a rationale tied directly to strategy, not preference. + Represent the voice of the customer in every cross-functional forum. Minimum Requirements + Bachelor's degree and at least 5 years of technical project/program management experience + At least 1 years of lead experience OR + Master's degree and at least 3 years of technical project/program management experience + At least 1 years of lead experience OR + At least 8 years of technical project/program management experience + At least 1 years of lead experience Additional Requirement