Job Description:\n\nDescription: Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. We are growing our Enhanced Care Management (ECM) program at Elica! ECM is a key part of CalAIM’s statewide Medi-Cal benefit available to select “Populations of Focus" with complex needs and who are facing difficult life and health circumstances. This program is focused on breaking down the traditional walls of health care – extending beyond hospitals and health care settings into communities. ECM addresses clinical and non-clinical needs of the highest-need enrollees through intensive coordination of health and health-related services and will meet beneficiaries wherever they are – on the street, in a shelter, in their doctor's office, or at home. WHAT YOU'LL DO Under the guidance of the CalAIM Manager, the Enhanced Care Management (ECM) Supervisor's overall role is to communicate organizational needs, oversee employees' compliance with the CalAim ECM and Managed Care Plans (MCPs) requirements, provide guidance on compliance with the CalAim ECM and MCP requirements, support compliance with the CalAim ECM and MCP requirements, identify development needs, onboard and train new team members and supervise the ECM team’s day to day operations ensuring the successful completion of program requirements. The ECM Supervisor focuses on supervising and daily operations and staff’s compliance in providing care coordination/case management services to clients enrolled in the ECM program. The ultimate goal of all services provided is assisting the client with obtaining medical and behavioral health support with medical and community resources referrals, income, medical insurance, social service supports, and housing referrals. All goals are managed by development and implementation of a client centered care plan. The ECM Supervisor, in collaboration with the ECM Clinical Consultant, is responsible for overseeing the development and implementation of the patient centered care plan by the ECM Care Managers. The ECM team is a part of the Social Care Department and works in close collaboration with the Community Supports team, other support programs, Elica’s departments and services, and community partners. BENEFITS: Elica Health Centers offers a competitive, comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:Medical, Dental & Vision Insurance – Choice of PPO medical plans through Anthem Blue Cross, including a Premier PPO option with $0 in-network out-of-pocket costs, plus dental and vision coverage. Health Plans include care navigation and provider support resources to help with finding care, understanding benefits, and billing questions.Coverage options are available for individual and family tiers.Paid Time Off – Up to 3 weeks of vacation in the first year, plus 7 paid holidays and 1 floating holidayRetirement – 403(b) plan with up to 4% employer match and immediate vestingAncillary & Voluntary Benefits – Employer-paid life insurance, Employee Assistance Program (EAP), Flexible Spending Accounts (Health Care & Dependent Care), and optional supplemental benefits Eligibility: Benefits are available to employees working 30+ hours per week, effective the first of the month following 30 days of employment. Learn more about Elica’s services and mission at our website or check us out on Facebook. Compensation Disclosure: $70,720.00 - $85,280.00 Annually The compensation range listed reflects Elica’s good-faith estimate of the anticipated hiring range for this position in accordance with California pay transparency requirements. Final compensation will be determined based on job-related factors, including relevant experience, education, certifications, skills, and qualification. Requirements: WHAT ARE WE LOOKING FOR? The successful candidate will be willing and able to: ECM Supervisor supports the team with guidance on Managed Health Plans’ requirements for the successful operation of the ECM program on day-to-day basis;Supports the team with overseeing and coordinating changes in the ECM program requirements as directed by leadership, CalAIM Management and Operations, DHCS and MHPs; Works closely with EHR and ECM Care Manager Lead(s) to coordinate training for new ECM Care Managers and ongoing t