Job Description:\n\n$24.00 - $26.11 / hour SUMMARY: Reporting to the Operations Manager/Transportation Manager, the Supervisor I supervise small and medium sized move and install crews to complete projects for commercial customers. This position performs general manual labor and office furniture installation tasks including loading, unloading, lifting, and moving office furniture and materials. In addition, this position assists with a variety of functions with manual labor tasks as needed, as it may require loading and unloading trucks from loading dock, using ramps or on lift-gates. Overall, this position is responsible to ensure the customer’s complete satisfaction and ensure extreme care not to damage goods or facilities during the install/move. This position is also responsible for reporting and escalating any related issues about the job to the Project Manager or Account Manager. Typically obtains daily site work role assignments from Project Manager, however, may also receive assignments from the Dispatcher, Operations Supervisor, or Account Manager and directly reports to the Operations Manager/Transportation. ESSENTIAL DUTIES AND RESPONSIBILITIES: Account Assignments: · Checks for start time (for next day’s work schedule) with dispatch daily. · Arrives at Corovan dispatch office (or on-site), in complete uniform every day. · Obtains daily work assignments from dispatch or operations manager. · Sets, offsets, pushes, pulls, lifts, carries, and moves furniture, equipment and boxes as required. · Handles and stages product, performs detail work and trash-out functions on install projects. · Is able to read install plans and identify starting locations, staging locations and changes. · Inventory all major brands of systems furniture. · Handles and stages product, performs detail work and trash-out functions on install projects. · Read install plans and identify starting locations, staging locations and changes. · Properly loads and unloads trucks from loading dock, using ramps or on lift-gates to protect goods being moved and supervises others doing the same. Completes all paperwork accurately and neatly and turns into operations daily. Backup to crew: · Assists Drivers in loading and unloading trucks. · Assist in pushing furniture, equipment, and cartons on wheels to and from trucks, offices, and warehouses. · Assist in setting & offsetting goods on equipment. · May be required to drive trucks up to Class A if qualified and approved. · May be required to assemble and disassemble systems furniture if qualified. · Assists the install/move process by communicating with project managers, the end users/customer and other crew members. Supervisory: · Supervises movers and installers as required to perform a quality job for the customer. · Trains crews in proper handling and safety techniques. · Promotes a positive workplace with employee engagement. · Ensure crews have appropriate meal and rest periods per company policy. Maintenance and Repair: · Perform minor repairs and cleaning of furniture systems on site. Administrative: · Completes all paperwork accurately and neatly and turns into operations daily, including timesheets, bills of lading, tick sheets, inventories, change orders, and disposal forms. · Complete red-line and stick drawings as needed. Customer Relations: · Maintain excellent customer service with the customers, transportation, and operation teams to establish solid relationships. · Must be punctual at all times. If an emergency arises, inform the supervisor and warehouse manager immediately, so that appropriate coverage can be arranged. · Must work cooperatively with members of the crew. · Must be courteous, helpful, and professional to all existing and potential customers. · Must be respectful of rules at each customer site as to where to work and adhere to meal and rest period locations. · Must follow all confidentiality rules regarding any products or services that are visible at a customer’s move site. · Must follow all security rules for the company and assigned customers. Training: · Provides on-the-job training to install and move crews to ensure quality work is performed. Safety: · Performs work with quality, efficiency, and safety at all times. · Must abide by all safety rules; to include proper safety gear (back braces, safety glasses, safety shoes, hard hats, masks and/or gloves, etc. as required by the customer or by law), drive forklifts safely (seatbelt, slow speeds, ensuring trucks are chalked and using proper plates, etc.). · Report any unsafe dangerous requests from customers to senior management. Other duties: · Sign timesheets daily signifying your start, meal periods and end time da