Nursing Project Manager - CSC
Seattle, WA (http://maps.google.com/maps?q=1600+South+Lane+Street+Seattle+WA+USA+98144) -Medical - CSC
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Job Type
Full-time
Description
**Nursing Project Manager - Crisis Solutions Center (CDF & CDIS)**
**Schedule:** Mon-Fri, 9am - 5pm with some variable/on-call hours required
**Insurance Benefits:** Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
**Other Benefits:** Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
**Please note: This position is being recruited in advance, with the selected candidate expected to begin employment in approximately September 2026.**
**About DESC:**
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
**Job Definition:**
The Nursing Project Manager provides leadership and operational oversight for all program functions at DESC's Crisis Diversion Facility (CDF) and Crisis Diversion Interim Services (CDIS), with a focus on integrating medical, nursing, and case management services into cohesive and effective daily operations. Together with the Clinical Project Manager, this role forms a unified leadership team responsible for the overall functioning of the Crisis Solutions Center (CSC). The two Project Managers share accountability for program outcomes, staff coordination, and the delivery of consistent, recovery-oriented, trauma-informed, and harm-reduction-based care.
The Nursing Project Manager ensures that medical and nursing practices are embedded within the larger operational framework of the program and that clinical and case management workflows are fully aligned. In addition to clinical leadership, this position carries shared responsibility for floor operations, staffing, facility coordination, and maintaining a safe and therapeutic environment. The Nursing Project Manager supervises the Nurse Supervisor, may also supervise Clinical Supervisors, and provides coverage supervision for Registered Nurses.
This position reports directly to the Senior Program Manager (SPM) while also receiving supplemental supervision from DESC's Director of Nursing and collaborating closely with the CSC Senior Medical Lead. The role participates in Nursing Department trainings, retreats, and professional development activities to ensure alignment with agency-wide nursing practice standards. With a broader scope of responsibility than the Clinical Project Manager, this position carries expanded authority over medical and operational systems within the CSC, while serving as an equal partner in shared decision-making and strategic direction for the program's overall success.
**Major Duties and Responsibilities**
**Program Operations & Supervision**
+ Provide direct clinical and administrative supervision of the Nurse Supervisor, and as assigned, Registered Nurses and Clinical Supervisors as needed.
+ Share oversight of case management services in collaboration with the Clinical Project Manager to ensure that client support plans are fully integrated with nursing and medical services.
+ Maintain strong presence on program floors to monitor daily operations, client flow, and staff performance, intervening as needed to support safe and effective service delivery.
+ Oversee scheduling, staffing ratios, and coverage to ensure continuous nursing, medical, and integrated case management support across both units.
+ Provide on-call support as part of a rotating leadership schedule to ensure continuous after-hours coverage for emergent operational and clinical issues.
+ Conduct performance evaluations and maintain supporting documentation in confidential personnel files.
+ Train, coach, and mentor nursing and case management staff in crisis intervention, engagement, and integrated care practices.
+ Ensure DESC and CSC program values are fully incorporated into all aspects of floor operations, including harm reduction, trauma-informed care, and recovery-oriented pra