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Clinical Specialist - TLAC PR
Date:
Jul 29, 2026
Req ID:
6090
Location:
Caguas, PR, US
Company:
Terumo Latin America Corporation
Department:
TLAC Sales
Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world's leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
**Job Summary**
Under minimal direct supervision, provides clinical insight and knowledge supporting educational training on technical and procedural applications of company products to: customers (internal/external), potential customers, sales managers and marketing managers. (Customers typically include physicians, nurses, and other medical personnel.).
Provide detailed technical support for IS products and procedures to a wide range of clinical base including physicians, nurses and technicians. Support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products
Provides highly specialized technical training typically in a clinical and/or surgical environment. Collaborates with internal teams on the research, development, implementation and maintaining of product training support, materials, programs and initiatives.
Serves as a company liaison with customers on clinical and technical matters supporting company initiatives, projects and products. Advises management of any product or performance issues as they arise. Provides feedback and recommendations for product improvement, and potential new products with appropriate departments. Keeps abreast of new technologies and competition in order to provide technical/clinical insight and expertise to internal/external customers. Makes recommendations to improve service and responsiveness to clients. Primary responsibility is training in a clinical or surgical environment. This is not a sales or marketing position, however incentives/variable compensation may be tied to a sales program.
Collaborates and/or implements and supports tactics supporting sales, marketing and business strategies.
Territory: Puerto Rico, USVI & Dominican Republic
**Job Details/Responsibilities**
+ The position works under the supervision of Regional Manager to support business unit goals, objectives, strategies, tactics and initiatives.
+ Train internal and external customers (Physicians, clinicians, distributors and technicians) on the proper technique and use of therapeutic Terumo Interventional products.
+ Communicate verbally and written, with marketing and sales managers to address technical, and clinical issues.
+ Develop and maintain clinical communications to support, document and drive appropriate product utilization.
+ Work with sales and marketing, internal departments and customers to resolve clinical and technical related problems.
+ Support clinical seminars and medical society sponsored symposia.
+ Visit key customers to evaluate products and help maintain good customer relationships, gain competitive knowledge and new product concepts or product enhancement ideas.
+ Ensure clinical compatibility between all IS products within the scope of procedural application.
+ Work with marketing and sales to implement tactics supporting strategic goals and product related tactics.
+ Ensure, to the best of their ability IS products are used appropriately and with regard to patient safety.
+ Demonstrate a commitment to patient safety and product quality by maintaining compliance with all Terumo LA Quality Systems requirements. This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e. adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (i.e. branding strategies, product claims, etc.) and materials (i.e. literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumo's policy on Interactions with Healthcare Professionals. Maintain strong knowledge of and adherence to regulations regarding promotional material content and control. Follow procedures for good clinical practices and Design Control when participating in new product development and clinical activities. Fully adhere to all applicable FDA regulations, international guidelines and Terumo's policies at all times.
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About Terumo Medical Corporation