We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.

What’s in it for you?

Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.

401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service.

Bonus program: All employees are rewarded for attaining our annual organizational goals.

Tuition Reimbursement program for employees eligible after six months of service.

Recognition program where employees can be nominated by management, their peers or by members.

Employee referral bonus.

Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.

Employees are eligible to receive a consumer loan rate discount

Vacation and sick time: Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave.

Our Hiring Process

We believe it’s important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.

Apply: Submit your resume for one of our job openings.

Our Talent Team and our partner – Total Quality Consulting (TQC Team) will review your submitted information and will call or email successful applicants for an interview as soon as possible.

In-Person Interview: After a screening call with TQC, we’ll invite a final number of candidates to our office for an in-person interview or set up a live Zoom meeting with the hiring manager(s).

If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process!

About this Role

At Pacific Service Credit Union, we are committed to strategic growth through trust, innovation, and operational excellence. By empowering our internal teams with the tools and support they need to succeed, we strengthen organizational efficiency, ensure compliance, and advance our mission of enhancing member financial well-being.

The Branch Manager is responsible for managing and executing branch strategy and daily operations to drive local market growth while delivering exceptional, member-focused service. The role guides, coaches, and supports branch staff to maintain high service standards, achieve performance goals, and continuously improve through training, feedback, and professional development. This position manages operational integrity by monitoring compliance, audit readiness, cash controls, and regulatory requirements, while delivering complex transactions, loan origination, and fraud support. The Branch Manager coordinates business and community development efforts, serves as a brand ambassador, and builds lasting relationships with members and internal partners. Through ongoing evaluation and implementation of process improvements and technology, the role tracks performance and improves efficiency, service quality, and the overall member experience.

This role requires a hands-on leader with strong organizational and communication skills, and a proven ability to deliver results through effective planning, prioritization and effective execution. The position supports the organization’s goals by managing day-to-day operations, coaching and developing staff, supporting strategic initiatives, and driving positive member/service outcomes.

Essential Job Functions

• Manage staffing responsibilities, including hiring, training, cross-training, counseling, performance evaluation, and discipline of all department personnel.

• Directly manage a team of branch employees by providing day-to-day leadership, coaching, and performance management to deliver exceptional service across all member communication channels.

• Develop and execute strategies to drive credit union growth in the local market.

• Guide team members by leading through example to ensure professional, timely, accurate, and engaging interactions with members and prospective members.

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