Nurse Manager II, Labor & Delivery
Full Time | Labor & Delivery | Nursing Leadership

Elizabeth Banzhaf, LPN
Co-Founder & COO | Heartline Staffing
Call or Text: 272-230-3157
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Prefer a confidential conversation instead of applying? Call or text Elizabeth directly at 272-230-3157

POSITION OVERVIEW
Heartline Staffing is seeking an experienced Nurse Manager II, Labor & Delivery for a confidential healthcare organization in Santa Clara, California. This senior nursing leadership position is responsible for leading patient care delivery, clinical operations, staffing, quality, safety, regulatory compliance, performance improvement, and financial management within a 24/7 Labor & Delivery environment.

The Nurse Manager II will lead the implementation of evidence-based care models, nursing practice standards, and patient care delivery systems while ensuring safe, consistent, and high-quality care across assigned departments. This role collaborates closely with physicians, nursing clinical practice leaders, healthcare providers, and multidisciplinary teams to support optimal maternal and neonatal outcomes across the continuum of care.

The successful candidate will bring substantial direct patient care experience, progressive nursing leadership experience, strong operational and financial management skills, and the ability to lead complex clinical teams through organizational change, quality improvement, workforce development, and regulatory readiness.

• Lead the implementation of best-practice nursing models, patient care delivery systems, and clinical practice standards.
• Direct nursing services and patient care operations within a 24-hour, seven-day-a-week Labor & Delivery environment.
• Maintain clinical oversight, competency standards, licensure compliance, and appropriate delegation of nursing responsibilities.
• Ensure nursing staff comply with the Nursing Practice Act, The Joint Commission, and all federal, state, and local requirements.
• Facilitate collaboration with physicians, healthcare providers, clinical leaders, and multidisciplinary team members.
• Monitor staffing and resource needs to ensure appropriate assignment, utilization, and safe patient care coverage.
• Manage the use and maintenance of equipment, supplies, medications, and clinical resources.
• Lead the investigation and resolution of patient, family, and member concerns involving patient care and services.
• Maintain a safe environment for patients, employees, visitors, and healthcare providers.
• Recruit, hire, train, coach, evaluate, and develop nursing leaders and frontline staff.
• Establish performance expectations and hold direct reports accountable for clinical, operational, and financial outcomes.
• Create professional development opportunities and succession plans for nursing staff and leadership teams.
• Promote collaboration, open communication, employee engagement, and accountability across departments.
• Translate organizational and departmental strategies into operational plans, measurable objectives, and tactical action items.
• Oversee completion of work assignments and identify opportunities to improve quality, safety, service, efficiency, and affordability.
• Manage departmental budgets, payroll, non-payroll expenses, financial commitments, and cost-control initiatives.
• Develop reports, performance dashboards, workflows, and strategies to achieve operational and clinical targets.
• Lead short- and long-term operational initiatives, clinical programs, services, and systems.
• Manage human resources, labor relations, training, performance management, quality, risk, and regulatory readiness activities.
• Lead continuous survey readiness activities, mock rounds, audit preparation, and remediation planning.
• Build strategic partnerships with physicians, subject matter experts, and service-area leaders.
• Lead multidisciplinary teams and hold them accountable for clinical, quality, financial, and operational performance.
• Support emergency preparedness planning and ensure staff understand expectations before, during, and after an emergency.
• Lead cross-functional strategic improvement projects focused on quality, safety, service, affordability, and operational efficiency.
• Identify root causes, develop corrective actions, and implement sustainable solutions for operational and clinical concerns.
• Collaborate with senior leadership to support integrated care delivery across the continuum.
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