Community Manager-Manufactured Homes
Location: Dallas, OR
Job Type: Part-Time (20 hours per week)
About Us:
At WGP Property Management, a Three Pillar Company, we’re passionate about creating communities people are proud to call home. From great manufactured housing neighborhoods to welcoming RV parks and apartment communities, we make sure every resident feels valued and cared for.
Headquartered in Spring, Texas, we proudly manage 80 communities across 18 states, representing more than 7,400 homes — and growing!
At WGP Property Management, we live by our VALUES: Take action. Be thoughtful and thorough. Obligation to speak up. Strive to be better. One team. These values shape how we work, lead, and collaborate, driving our decisions, teamwork, and commitment to excellence. Our MISSION is clear and meaningful: To provide safe, reliable housing for our residents and safe, reliable returns for our investors. Guided by this mission and our core values, we work together to create communities where people feel at home and proud to belong.
Position Overview:
As a Community Manager, you’ll play a key role in shaping the resident experience — ensuring each community is safe, well-maintained, and welcoming. If you’re motivated by connection, leadership, and making a difference where people live, this could be the perfect opportunity for you. As Community Manager, you’ll take ownership of your community’s overall success. You’ll be the primary point of contact for residents, vendors, and team members—ensuring the community runs smoothly, looks great, and feels like home. You will be managing 1 (one) community.
Key Responsibilities:
This role will cover a manufactured housing community. Duties may include all duties reasonably associated with managing a manufactured housing community, including, but not limited to:
Your role focuses on four (4) key performance indicators (KPIs) that drive success:
- Ensure Safety and Compliance – Maintain a safe, compliant, and well-organized community for residents and staff.
- Maximize Profit and Home Sales – Oversee financial performance, manage budgets responsibly, and support home sales and occupancy goals.
- Foster Resident Satisfaction – Build strong relationships, handle resident concerns with care, and create an environment where people are proud to live.
- Enhance Community Appearance – Take pride in the community’s presentation, ensuring it remains clean, attractive, and well-maintained.
Ensure Safety and Compliance
- Maintain a safe, compliant environment for residents and team members.
- Understand and follow Federal Fair Housing laws and OSHA safety standards.
- Accurately record work hours and ensure all activities align with company policies.
Maximize Profit and Home Sales
- Oversee all community revenue, including rent collection, home sales, and utility billing.
- Market available homes and lots through effective advertising and outreach.
- Manage the application process—issuing, reviewing, and approving applications in line with company and Fair Housing guidelines.
- Welcome new residents and ensure they understand community rules and expectations.
- Collect and deposit rents, and follow up on late payments with professionalism and persistence, keeping detailed notes in Rent Manager.
- Read and record utility meters monthly (as applicable).
- Identify and grow additional revenue streams, such as parking, storage units, and other community amenities.
- Track homes for sale by owners within the community per WGP Property Management procedures.
- Manage spending responsibly—think like an owner by evaluating every purchase: Do we need it? Can we buy smarter or spend less?
- Obtain at least three bids for any job over $1,500 and regularly look for ways to reduce recurring costs without sacrificing quality.
Manage resident relations
- Build strong relationships with residents by promoting a positive, respectful community atmosphere.
- Plan and coordinate community events such as BBQs, clean-up days, and other engagement activities.
- Write and distribute community newsletters to keep residents informed.
- Enforce rules fairly and consistently to maintain a safe, pleasant environment.
Optimize Physical Assets