Functional Analyst / Lead Functional Analyst - Oahu Date:Jul 28, 2026 Location: Honolulu, Hawaii (HI), US, 96840 Company: hawaiianel We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package. Applications will be screened based on the information provided; in order to assist us in determining qualifications, please upload a current resume and take some time to update your employment information, certifications, etc. The information will flow over to your profile. Posting End Date: This position will remain open until filled. Early applications are highly encouraged. BRIEF POSTING DESCRIPTION: The P EX ENTERPRISE TECH SOFTWARE SVCS Department of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) This posting seeks to fill at either the Functional Analyst or Lead Functional Analyst; whichever level is most suited to the qualifications of the applying candidate. Functional Analyst JOB FUNCTION: Under the direction of the Technical Program Manager, provides corporate-wide support for implementation and optimization of policies, programs, projects and procedures for SAP Security/GRC. Serves as the subject matter expert in the administration, management and support of all matters pertaining to the following technical and functional areas and processes within the SAP Security/GRC for: - SAP ERP Central Component (ECC) - Security - Governance Risk & Compliance (GRC) - CRM - Business Warehouse - Fiori - SAP SuccessFactors The Functional Analyst (FA) / Lead Functional Analyst (LFA) in SAP Security will be responsible for SAP Security access and user access controls for all the SAP instances of the company. This position will work closely with the SAP functional teams in architecting, designing, implementing and governing the SAP security framework. The FA/LFA will also work with the Company's Compliance Area to ensure the internal and external audit requirements are met. The Functional Analyst will provide Level 1 technical and functional support and responsible for creating work request tickets for the SAP Security Team to control user access for all the SAP instances of the company. May perform other duties such as gathering of information in preparation of annual audits, provide Level 1 technical and functional and support, assist the Security LFA to perform configuration within SAP Security/GRC to support and enhance solutions, and assist the Security LFA in resolving functional, configuration, and data errors in the system, develop technical and functional and technical documentation and specifications, assist the Security LFA in creating business process definitions, and coordinate development efforts with the technical resources within the SAP CCOE. Works closely with the SAP Security Lead Functional Analysts and other Lead Functional Analyst across the Companies (Hawaiian Electric, Maui Electric, and Hawaii Electric Light) to design and implement work products and processes. ESSENTIAL FUNCTIONS: + Provides 1st level telephone and on-site support to resolve problems with or assist in the use of the SAP screens, tools, and processes. Monitors/updates the work intake/management system. + Coordinate and facilitate corporate-wide efforts to maximize the consistent application of SAP policies, programs, projects and procedures by providing to process owners in all process areas in Hawaiian Electric, Maui Electric and Hawaii Electric Light Companies: + Define and implement Key Performance Indicators (KPIs). + Participate in process design activities and workshops (business blueprinting). + Review/approve definitive business processes for alignment with SAP technologies/architectures. + Act as a change agent for business process adoption and improvement. + Plan business process and functional application solutions. + Assist in defining and validating business requirements, including the identification and assessment of gaps between such requirements and SAP functional capabilities. + Maintain system solution design documents and testing documentation. + Assist in developing scripts and test data for testing SAP Solution processes, perform testing. + May facilitate functional workshops with business staff. + Provide functional support in user training. + Maintain FAQs - Application Questions. + Provide training to process owner(s) and end u