GCI's Network Engineer III will apply engineering principles to multiple sub-groups within the Technology Solutions internal departments; responsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support.
+ Able to understand GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security.
+ Able to Identify opportunities for continuous improvement of the current network and/or systems facilities.
+ Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling updates, and collaborating with architects on optimization.
+ Maintains professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology.
+ Provides detailed reports on network operational status, and milestones related to project completion.
+ Capable of remote site support for off-site personnel and customers.
+ Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors' junior engineers and technicians.
PILLAR ADDENDUMS:
CTO Planning & Engineering:
Additional Engineer Job Duties & Disciplines
Provides technical expertise and strategic insight in the planning, development, and implementation of engineering solutions. This role bridges the gap between technology planning, project execution, and system optimization, ensuring that the organization's infrastructure aligns with its long-term goals and innovation strategies.
Collaborates with cross-functional teams, including software developers, systems engineers, and product managers, to design, evaluate, and implement complex technological solutions. Focuses on the technical and strategic planning of engineering initiatives, helping define and deliver projects that enhance the company's technology infrastructure, improve operational efficiency, and drive business growth.
+ System Design & Analysis
+ Quality Assurance & Testing
+ Security Engineering
+ Network & Infrastructure Engineering
+ Performance & Capacity Planning
+ Automation & Scripting
+ DevOps & Continuous Improvement
+ Training & Development
CTO TECHNOLOGY ADDENDUMS:
CTO - Transport Engineer:
This role is part of CTO focused on technology related to Transport and Access Engineering.
Protocols & Standards:
TDM/ FDM TCP/ UDP DAA OSPF
802.11 ax/ac/n QoS Circuit Layout Records BGP
IS-IS Ethernet CWDM/ DWDM T-Carrier Services (DS0,T1, etc)
MPLS SONET OTDR
Hardware and Software:
Nokia Metasolv Actellis Fujitsu
Cisco WLC Ciena Turin/ TransNav Calix F5, C7, E7 / Calix CMS
Ribbon Infinera BTI NEC
Transmode Cisco ONS CLI software (putty, secureCRT, etc)
Various DACS hardware (including but not limited to Adtran, T::DAX, Acterna, Coastcom)
Various Remote test sets: Remote NIC, Digital Lightwave, DTM, Acterna RTM, etc
Preferred Certifications:
Nokia NRS I/II CCNP PCNSA
SCTE JNCIP PCNSE
CMTS CCIE CCNA
JNCIA JNCIE JNCIS
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Take ownership and accountability of problems and facilitate finding a solution, involving other groups as necessary. Own and manage priorities and individual tasks without direct supervision. Take initiative and seek out opportunities. Assess and accept risks and learn from mistakes.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. Lead by example on all fronts.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally, including the ability to explain technical concepts to all audiences. Decision making, problem solving, both technical and procedural. Build and maintain effective working relationships with leadership, pe