Primary Navigation + Who We Are + History (https://www.lrs.com/who-we-are/history/) + Company Overview + Leadership (https://www.lrs.com/who-we-are/leadership/) + A Message from Our CEO + What We Believe (https://www.lrs.com/what-we-believe/) + Our Mission + LRS Philosophy & Values (https://www.lrs.com/what-we-believe/lrs-philosophy-values/) + Community Involvement + Wilkerson (https://www.lrs.com/what-we-believe/wilkerson/) + Divisions + Careers + Get Hired + Our Culture (https://www.lrs.com/careers/our-culture/) + Benefits + Diversity (https://www.lrs.com/careers/diversity/) + Internships + Offices (https://www.lrs.com/offices/) + LRS Offices + Contact (https://www.lrs.com/contact/) + News Global NavigationEmployee Login (http://www2.lrs.com) File Transfer Filters Careers Added Jul 24, 2026 IT End User Support Specialist (46279) Ubrana, IL | Contract Apply (https://evoportalus.tracker-rms.com/LRS/apply?jobcode=46279&shownonlrs=True) For additional information on how we handle your data, seewww.LRS.com/privacy What to do if you suspect fraud: If you receive a suspicious offer or communication claiming to be from us, do not share any personal or financial information. You can notify us using our contact page atContact Levi, Ray & Shoup, Inc (https://www.lrs.com/contact/) . IMPORTANT NOTES: + All legitimate correspondence from our recruiting team will only come from an email address ending in @lrs.com. We do not use generic domains like @gmail.com, @yahoo.com, or @outlook.com. + Weneverconduct interviews solely via text-based chat on Microsoft Teams, Telegram, or WhatsApp. All virtual interviews involve a scheduled video or phone call with a member of our team. + LRS willneverask a candidate for payment, fees, or to purchase equipment (e.g., laptops, software) as a condition of employment. + All genuine job opportunities are listed directly on our official careers portal atCareers (https://jobs.lrs.com/) . Job Description Time to get to work! LRS Consulting Services is seeking an experienced IT End User Support Specialist for our client in Central Illinois. This is 6-month contract to hire opportunity for the right person. If youre that person and if you have the IT end user support expertise that we need, submit your resume now! LRS Consulting Services has been delivering IT excellence for over four decades. Our reputation for quality, flexibility, and strong relationships with our clients keeps them turning to us to meet their IT consulting needs. Our contacts, combined with your technical expertise, equals career possibilities for you. So lets get to work! Key Responsibilities Include: + Provide 2nd level contact and support of customer issues either in person, over the phone or via remote support tools. + Work with users to determine the nature of issues, document request information, walk users through the problem-solving process and document resolution + Partner and collaborate with IT Operations and Enterprise Applications teams to provide the best experience for all users. May get involved in supporting activities in these areas including but not limited to desktop imaging, application administration/configuration, hardware deployments, setting up new equipment + Assist in the development and maintenance of IT training materials and Knowledge Base articles Qualifications: + Must have minimum of 5 years of experience in Technical End User Support Experience (Supporting, Installing PC Hardware, Supporting, Troubleshooting, Installing IT applications) + Must have work experience with Active Directory and Group Policy is a plus + Must have experience working with IT ticketing systems Skills, Knowledge & Abilities: + Must possess excellent interpersonal skills and can work effectively with a diversity of personalities. + Must be approachable, show respect for others, and effectively communicate with colleagues in a way that projects a desire to help and a commitment to improving the end-user experience + Must have a strong technical background in desktop (Mac/Windows) and cloud application support + Must have telephone and mobile technical experience Requirements: + Candidate must be able to effectively communicate in English (written & verbal) + Candidate must have permanent authorization to work in the USA for any employer + Corp to corp candidates will not be considered The base range for this contract position is $20 - $35 per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discriminati