POSITION: Food Service Associate

REPORTS TO: Sous Chef

STATUS: On-Call

JOB CLASSIFICATION: Associate I

UNION ELIGIBLE: No

WORK ARRANGEMENT:100% onsite

LOCATION: EHC

SALARY RANGE: Hourly 21.00 – 27.00

APPLICATION DEADLINE: Open Until Filled

About the LightHouse

Founded in San Francisco in 1902, the LightHouse’s vision is a world where blind and low vision people flourish, and its mission is to promote independence, community, and equity created by and with blind and low vision people.

LightHouse Values

• Blindness Positivity: We take pride in our ability to navigate our lives as blind and low vision people.
• Disability Justice: We recognize the inherent worth of every person and commit to advancing equity and interdependency.
• Inclusion: We believe that everyone deserves the opportunity to belong and live to their full potential, encompassing their identities, backgrounds, and abilities.
• Excellence: We provide the highest-quality services and products, and we continuously learn, improve, and innovate.
• Empowerment: We encourage self-determination, independence, and autonomy.
• Compassion: We make efforts to understand one another, and we treat every person with dignity and respect.

OVERVIEW

LightHouse for the Blind and Visually Impaired, headquartered in Napa, is looking for a On-Call Food Service Associate to primarily support our Enchanted Hills our retreat center and summer camp located in Napa, CA. This position provides flexible support across multiple roles, including Front of House Associate, Dishwasher, and Prep Cook. This position requires adaptability, attention to detail, and a commitment to maintaining high-standards of service and cleanliness.

JOB RESPONSIBILITIES

Front of House (FOH Associate)

• Facilitating daily operations in the dining room.
• Setting Tables/Bussing Tables
• Cleaning Multiple Areas Including but not limited to:
• Dining Tables and Chairs
• Busing Station
• Coffee Station
• Serving Station
• Assist the kitchen in plating and serving food whether it is family style, buffet, or plated meals.
• Maintain a clean coffee station that is continuously stocked.
• Maintain cleanliness throughout allFront-of-House (FOH) areas, including, emptying trash, removing all trash from dining room.
• Assistkitchen staff withadditionaltasking if needed, which could include:
• Cleaning surfaces
• Mopping
• Sweeping
• Labeling and storing food
• All otherdirectionsfrom the kitchen
• Maintain cleaning and task logs
• Upholdhigh standardsfor work areas and personal hygiene
• Perform opening, closing, and side work duties as instructed and according to proper guidelines
• Maintain excellent customer service and a positivedemeanortowards guests, customers, clients, co-workers, etc.

Dishwasher/Prep Cook

• Operate dishwashing equipment to ensure thorough cleaning of dishes, glassware, and silverware
• Wash pots, pans, kitchen utensils, and other equipment following proper procedures for cleanliness and sanitation
• Maintain cleanliness throughout all Back-of-House (BOH) areas, including sweeping, emptying trash, mopping, deck brushing, and squeegeeing
• Maintain cleanliness and organization in the dishwashing area
• Assistkitchen staff with food prep as directed
• Maintain cleaning and temperature logs
• Upholdhigh standardsfor work areas and personal hygiene
• Perform opening, closing, and side work duties as instructed and according to proper guidelines
• Maintain excellent customer service and a positivedemeanortowards guests, customers, clients, co-workers, etc.

EXPECTATIONS FOR SUCCESS IN THIS ROLE

Front of House Associate

• Dining room fully set 15 minutes prior to services
• Respond to guests with 2 minutes of requestion with 90 percent positive feedback
• Dining room fully cleaned to be rest with 45 mins after meal ends
• Arrives on time 95 percent for each shift completes all assigned tasks and side work

Dishwasher

• Rack Turnover: Load, Wash, and Unload a FULL rack of dishes on pace of 3 mins per rack
• Sink Washing: Hand washing items with proper 3 compartment sink protocols,mai