Lead Clinical Supervisor - Night Shift, CDF
Seattle, WA (http://maps.google.com/maps?q=1600+South+Lane+Street+Seattle+WA+USA+98144) -CDF
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Job Type
Full-time
Description
**Days Off:** Sunday, Monday
**Shift:** Night (10:00PM - 6:30AM)
**Shift Differential:** $1.00 per hour
**Insurance Benefits:** Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
**Other Benefits:** Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
**About DESC:**
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
**JOB DEFINITION**
The Crisis Solutions Center (CSC) provides stabilization, treatment, and referral services for up to 46 individuals at a time, with the goal of diverting people experiencing mental illness and substance use disorders from hospitals and jails to a more appropriate therapeutic setting. CSC includes the Crisis Diversion Facility (CDF), a residential acute crisis stabilization program, and Crisis Diversion Interim Services (CDIS), a step-down program serving individuals who are homeless or at risk of homelessness.
In partnership with CSC Project Managers, the Lead Clinical Supervisor provides shift-level clinical and administrative leadership across CDF and CDIS, supporting the implementation of program standards, workflows, and service expectations. This role oversees frontline staff supervision, client engagement, and short-term case management services, while ensuring safe transitions between programs and effective discharge planning. The Lead Clinical Supervisor is a Mental Health Professional and plays a key role in coaching staff, maintaining clinical quality, and supporting integrated operations across the CSC continuum.
This position is not tied to a specific shift and may support day, swing, or night operations based on program needs.
**MAJOR DUTIES AND RESPONSIBILITIES**
**Program & Clinical Leadership**
+ Support CSC Project Managers in the planning, implementation, and coordination of client care and integrated service delivery across CDF and CDIS.
+ Provide shift-level leadership to ensure consistent engagement, assessment, and short-term stabilization case management services.
+ Implement clinical, case management, and operational practices as directed by Project Managers, and provide feedback on effectiveness, gaps, and emerging needs.
+ Guide and participate in screening and assessment activities to ensure services are appropriately matched to the target population.
+ Support coordinated transitions between CDF and CDIS and continuity of care upon discharge to the community.
+ Collaborate with other DESC staff to ensure continuity of services for clients accessing other DESC programs.
**Staff Supervision & Workforce Development**
+ Provide direct clinical and administrative supervision to Mental Health Professionals (MHPs), Behavioral Health Case Managers (BHCMs), and Milieu Specialists.
+ Provide supervision and support to Shift Supervisors, as assigned, including schedule oversight and coverage coordination.
+ Assess staff strengths and training needs; provide regular supervision, clinical consultation, and constructive feedback.
+ Conduct performance evaluations and provide coaching and corrective action in coordination with Project Managers, escalating concerns as appropriate.
+ Support onboarding, training, and required credentialing to ensure personnel files remain current.
+ Facilitate team meetings that promote collaboration, shared learning, and team cohesion.
+ Provide staff trainings on topics including risk assessment, harm reduction, trauma-informed care, effective communication, and documentation.
**Clinical Oversight & Documentation**
+ Review clinical documentation to ensure records are accurate, timely, and aligned with agency, county, and state requirements.
+ Identify documentation, practice, or compliance trends and elevate concerns to Project Managers to support q