Pay range: $55.48 - 83.27 Plus Health, Dental, Vision, Short Term/Long Term Disability, and Group Life pending eligibility **Responsibilities:** 4 day in office, one day out hybrid role. 9-5 hours · Conduct detailed business process mapping and documentation, emphasizing automation opportunities and AI/agent-based enablement. · Translate business process insights into structured requirements, decision points, and inputs that support automation and AI-driven solutions. · Design and recommend optimized processes and workflows that improve efficiency, productivity, and customer and employee experiences. · Partner with cross-functional stakeholders to align on process changes and implement process improvement initiatives. · Evaluate end-to-end processes to identify gaps, inefficiencies, and opportunities for optimization. · Support the design of scalable, repeatable business processes that enable automation and intelligent workflow execution. · Facilitate stakeholder alignment and adoption of process improvements through effective communication and influence. · Monitor implemented solutions and recommend enhancements based on performance outcomes and business needs. · Contribute to the development and refinement of processes, systems, and automation-enabled products. **Qualifications:** What you need to succeed (minimum qualifications) · 5+ years of experience in business process analysis, process improvement, or a related field. · Experience with process mapping, workflow analysis, and process modeling techniques. · Strong business process analysis and documentation skills. · Ability to identify automation opportunities and design AI-ready processes. · Analytical thinking with the ability to evaluate complex workflows, data, and business needs. · Ability to translate business requirements into structured process designs, decision logic, and implementation recommendations. · Strong stakeholder management, communication, and influencing skills. · Experience managing multiple initiatives and priorities simultaneously. · Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Visio. · Consistently prioritizes safety and security of self, others, and personal data. · Embraces diverse people, thinking, and styles. · Possesses a high school diploma, GED, or high school equivalency. · Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) · Experience supporting automation, intelligent workflows, or AI-enabled solutions. · Knowledge of process improvement methodologies such as Lean or Six Sigma. · Experience partnering with product, technology, and operations teams to implement process enhancements. Equal opportunity employer including disability/veterans.