Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Portland Community Reinvestment Initiatives, Inc. is a non-profit community development corporation with a mission “to preserve, expand and manage affordable housing in the City of Portland and provide access to and advocacy for services to our residents”. With over 800 units of affordable housing, PCRI’s unique mix of single-family homes, small multi-plexes and community apartments represents one of the last stable opportunities for low-income households to remain in their vibrant Portland neighborhoods. These homes and apartments are woven into the fabric of their neighborhoods and are a model for eliminating concentrations of poverty.
To accomplish PCRI’s goal of addressing involuntary displacement, PCRI established a displacement mitigation initiative, Pathway 1000, with the sole purpose and intent of slowing and reversing the involuntary displacement of long term residents previously forced to move from N/NE Portland, and current residents at risk of displacement. Through the Pathway 1000 initiative, PCRI aims to build and create at least 1,000 homes in the next 10 years, many of which will be available to purchase. The homes will be located throughout the city of Portland, with the primary focus on the N/NE Portland neighborhoods where displaced families previously resided.
POSITION Summary:
The Leasing - Waiting List Coordinator is responsible for the administration, maintenance, and integrity of housing waiting lists for affordable housing communities and housing assistance programs. This position ensures compliance with HUD, Fair Housing, LIHTC, and agency regulations while providing exceptional customer service to applicants seeking housing opportunities. The Leasing - Waiting List Coordinator manages applicant intake, eligibility screening, waiting list updates, data entry, correspondence, and reporting activities to support occupancy goals and regulatory compliance.
As part of the Property Management Team, this role supports other job duties for the team, as: Certification and recertifications, Leasing and waiting list support and general resident support.
Essential Functions:
Waiting List Administration- Manage and maintain housing waiting lists for multiple affordable housing properties and programs. Coordinate and update availability and conduct property tours.
- Maintain marketing & outreach on PCRI’s website and social media along with Zillow, Home Forward, Housing Connector, Local community & housing organizations, 211 etc.
- Track and update eligible max rents and utility allowances on an annual basis in accordance with state guidelines.
- Process and update housing applications in accordance with established policies and procedures.
- Monitor applicant status, preferences, priorities, and eligibility requirements.
- Conduct periodic waiting list updates and purge activities.
- Ensure applicant records are accurate, complete, and maintained confidentially.
- Track unit availability and coordinate applicant selection processes.
Applicant Services- Serve as the primary point of contact for applicants regarding housing opportunities and waitlist status.
- Investigate tenant disturbances, violations, or complaints, and resolve problems in accordance with regulations established in the lease agreements. Send violation letters.
- Engage the legal services of Andor Law as needed and monitor timelines accordingly
- Respond to inquiries via phone, email, mail, and in-person visits.
- Explain program requirements, eligibility criteria, and application procedures.
- Assist applicants in completing required forms and documentation.
- Maintain professional and respectful communication with diverse populations
Eligibility Verification & Compliance- Review applications for completeness and eligibility.
- Verify household composition, income, assets, and preference qualifications.
- Support preparing/drafting resident notices & behavioral violations
- Schedule and coordinate annual, interim, move-in, move-out, and special unit inspections.
- Notify residents of upcoming inspections and explain inspection requirements.
- Conduct inspections of residential units and common areas to identify health, safety, maintenance, and compliance concerns.
- Process Move In: prepare lease packages and perform the lease signing – explaining te
