Primary Purpose of Position:
Provide financial and operational oversight of regional portfolio to maximize long term value. Prepare and execute the portfolio business plan in accordance with corporate goals and objectives.
Essential Functions:
Operations
+ Develop and implement consistent operating procedures for assigned portfolio to provide first-class service to tenants.
+ Assume overall financial accountability including approval of all budgets at portfolio level and providing capex recommendations.
+ Review and approve operating and capital budgets for portfolio. Develop and implement capital projects to preserve the long-range viability of corporate assets.
+ Negotiate contracts and arrangements with vendors ensuring that all Company standards are adhered to as well as leveraging purchasing power of West Coast Region's scale when applicable.
+ Participate in asset repositioning projects by working with the respective asset teams.
+ Participate in due diligence surveys of new acquisitions, including but not limited to staffing plans, office procedures, and budget review and service contracts.
+ Maintain familiarity with all sections of leases related to operating provisions, services/additional services, expenses, tenants use and landlords obligations.
+ Quality control all financial reports, including but not limited to quarterly variance reports, reforecast of income and expenses, tenant account receivables, and Quarterly Financial Statements.
+ Originate, pursue and negotiate fee and license revenue opportunities (i.e. parking, amenity space, creative repurposing of under utilized spaces, etc.)
+ Strategize with department head on all matters related to streamlining operating procedures, change management, utilization & implementation of emerging property technologies.
Tenant Relations
+ Overall responsibility for tenant relationships and satisfaction in assigned portfolio.
+ Resolve legal disputes between tenant and landlord and effectively use legal counsel as a resource.
+ Oversee communication to retailers, office tenants and community via management of marketing and/or public relations firms. .
Talent Management
+ Responsible for regional staff development, succession planning, and bolstering bench strength.
+ Provide objective performance assessments and reinforce improvement opportunities when applicable.
+ Manage human resources matters including recruitment, interviewing, training, development, performance management, and compensation reviews.
General
+ Provide leadership and strategic planning including supervision of day-to-day and long-term operational functions, focusing on tenant relations, enhancing shareholder value, and executing the operating and financial plan. Execute the management of assigned portfolio through the direction of staff.
+ Collaborate with the regional head of Property Management and other regional department heads on the development of the annual business plan & department specific goals.
+ Drive strategy development for assets via an understanding of the market, corporate goals, and existing leases.
+ Provide main interface and serve as main point of contact with regional Development department regarding existing assets' operations when new projects are proposed and/or developed.
+ Accountable for adherence to internal controls and compliance with company policy and procedures.
+ Assume leadership role for special projects and implementation of initiatives within the region.
+ Represent the company within the real estate industry and participate in business, community and governmental organizations.
+ Maintain fundamental understanding of energy markets, labor CBAs, and municipal tax codes.
+ Provide timely information on all property-specific issues and important developments within assigned portfolio to management team as required.
+ Willingness to learn, implement and train staff on property technology and artificial intelligence tools.
+ Oversee relationships with the Regional Leasing staff to market assigned portfolio.
+ Ensure regulatory compliance and enforce control policies and procedures.
+ Oversight of emergency response procedures.
+ Perform other duties as assigned.
Requirements and Qualifications:
+ Bachelor's degree with a concentration in Business Administration or Real Estate related field required.
+ A minimum of 12-15 years of progressively responsible Class A commercial office property management experience required.
+ Certification as Real Property Administrator (RPA â ) and/or Certified Property Manager (CPM â ) preferred.
+ Continuing education toward LEED certification highly desirable.
+ Previous management level supervisory experience required.
+ Proven ability to execute "best in class" building operations, with a strong technical understanding of mechanical, electrical and plumbing (MEP) systems as well as structural design concepts required.
+ Familiarity with ADA and OSHA.