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Day - 08 Hour (United States of America)
**A Brief Overview**
As an Advanced PCC, this experienced role requires a thorough understanding of healthcare practices and the ability to apply theory into practice. The individual should independently execute a full spectrum of responsibilities, analyze complex issues, and devise solutions
**What you will do**
+ Key responsibilities include but are not limited to:
+ Mastering PCC II Skills: Demonstrate proficiency in PCC II skills, acting as a model of professional development within the team.
+ Complex Care Coordination: Undertake the coordination of multifaceted patient care, encompassing activities such as device monitor scheduling, processing, preparation, and result tracking.
+ Procedure Assistance: Prep and assist with in-clinic procedures, and coordinate procedures with patients.
+ Health Monitoring and Reporting: Monitor and report patient's lab results, blood pressure logs, weight logs, and other health tracking for medication management.
+ Insurance Authorizations: Schedule peer-to-peer insurance authorizations for clinic visits, procedures/testing, and initiate and submit electronic prior authorizations for medications.
+ Hospital Discharge Coordination: Coordinate and schedule appointments prior to hospital discharge.
+ Additional Duties: Fulfill higher-functioning duties as defined by the department.
+ Workforce Health and wellness: Coordinate transitional return to work (TRTW) assignments: Working within the TRTW framework to match TRTW participants with available work assignments.
+ Ambulatory Multispecialty: Using special Third-party software / programs (such as CHOIR for pain; Glooko for endo).
+ Allergy Asthma Immunodeficiency Clinic: Master Scheduling for all our providers, Develop EPIC flowsheets builds for Allergen testing documentation for food and environmental allergens.
+ Anesthesia: N/A
+ Gynecology: Superuser for medical devices: Clinitek & Trophon
**Education Qualifications**
+ High School Diploma or GED equivalent AND one of the following:(1) Certificate of completion or official transcript from a medical assisting program(2) Completion of medical assistant training by a licensed physician or podiatrist(3) Certification as medical assistant through a Medical Board of California - approved medical assistant certifying organization
**Experience Qualifications**
+ At least four years of overall experience (Including external experience)
**Required Knowledge, Skills and Abilities**
+ All levels require possession of knowledge, skills and abilities (job competencies) sufficient to function effectively at the level to which assigned.
+ Knowledge of and ability to use and apply medical terminology in performing his/her duties.
+ Knowledge of coding and billing regulations.
+ Knowledge of computer systems and software used in functional area.
+ Ability to speak and write effectively at a level appropriate for the job.
+ Ability to solve problems and identify solutions.
+ Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
+ Ability to work independently as well as an integral part of the patient care team.
+ Ability to follow instructions and standard operating procedures.
+ Demonstrated familiarity, knowledge and understanding of home health, practice care coordination, clinical care skills.
+ Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting, knowledge of grammar and syntax and ability to write clear and concise clinical reports)
+ Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes, continuing education and other work related courses and training) to adapt to an ever changing healthcare environment.
+ Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices.
**Licenses and Certifications**
+ American Heart Association Certification for Basic Life Support (BLS) certification
**These principles apply to ALL employees:**
**SHC Commitment to Providing an Exceptional Patient & Family Experience**
_Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to en