GCI's Telecommunications Internship program is designed to give students hands-on experience in a real-world business environment while interfacing with GCI professionals to learn about various employment opportunities available within the telecommunications industry. Students will work alongside GCI employees to develop a project that is aligned with their interests and the needs of the department they are assigned to. ESSENTIAL DUTIES AND RESPONSIBILITIES As a Telecommunications Intern, the student will function as a staff member gaining practical knowledge and experience while supporting the organization's mission. The student will participate in project-oriented work to include research, analysis, report generation etc. + Complete assigned project in accordance with directions, timeframes, scope, and budget + Produce a well written, completed project report that outlines steps and conclusions reached. + Maintain a weekly log of activities to include contacts, meetings, references. + Meet with mentor on a weekly basis to review project progress. COMPETENCIES + ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. + Must be reliable self-starter committed to on time attendance. + Hold self-accountable for results. Self-directed, takes initiative and seeks out opportunities. + Assesses and accepts risks and learns from mistakes. + BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. + Must have the ability to work both independently and in teams. + COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. + Must have strong verbal and written communication skills. + COMPLIANCE - Follows internal controls; adheres to GCI policies and procedures regarding proprietary information, accounts, associated systems, and databases; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. + Maintain confidentiality regarding internal, external customers, and company proprietary. + Comply with GCI policies and procedures. + CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to ensuring customer satisfaction. + DECISION MAKING: uses sound, logical judgment based on department and company policy and procedures, data, and research. Ability to analyze problem solving situations, leading to best solutions. + RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. + Maintain attendance to support required quality and quantity of work. + RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. + Adhere to deadlines and effectively manage tasks. + SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. + Proficient computer skills including knowledge and experience with Microsoft Office Suite (e.g., Outlook, Teams, Word, Excel) , SharePoint, DocuSign, Smartsheet, Oracle E-Business Suite, Salesforce, and IBM Planning Analytics to complete job duties effectively. + COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. + Build and maintain effective working relationships with leadership and peers. Work to resolve problem relationships. Technical Competencies: + Some knowledge of MS Word, Excel, data entry experience, and Internet familiarity. + Basic knowledge of operating systems such as MS Windows or UNIX. Minimum Qualifications Required: This Internship program is designed for students who have achieved a GPA of 2.8 and offers them the opportunity to learn and be mentored by a GCI manager/supervisor. + Must be actively enrolled in High School at a junior or senior level or college student. + Must be at least 14 years of age. Must adhere to and meet conditions per Alaska Department of Labor and Workforce Development Sec.23.10.325 - 23.10.370 and Title 8 Chapter 05 of Child Labor for minors 14 to 15 years of age rules and guidelines. Preferred: + Familiarity with the telecommunications industry. + Some computer (IT) and/ or cellular phone experience. + Telecom industry specific certifications and/or job specific certifications. DRIVING REQUIREMENTS: + This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: + Work is primarily sedentary, requiring daily