LHH Recruitment Solutions is currently seeking a Medical Front Office Coordinator for a growing organization in Phoenix, AZ. As a Medical Front Office Coordinator, you will provide the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of the front office activities. Typical responsibilities range from answering phones and greeting patients to managing health records and transcribing medical documents.

This position is a full-time, in-office position, Monday-Friday.

Responsibilities

• Answering incoming calls

• Assisting patients with the check-in process upon arrival, verifying insurance information, and collecting any necessary payments or co-pays.

• Managing the check-out process, scheduling follow-up appointments, and providing any necessary paperwork or instructions.

• Ensuring that patient records are accurate, up-to-date, and properly filed. This may involve scanning and indexing documents into the electronic medical records system.

• Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with laws, regulations, and established company policies.

• Review charge information to ensure accuracy per payer requirements and make corrections as needed.

• Resolves outstanding invoice problems from past-due accounts.

Qualifications

• 2+ years of office administrative experience

• High school diploma or GED required

• Knowledge of HIPPA and other medical insurance regulations.

Benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance