Job Description
Job Description
We are in search of a Systems Administrator to join our team in NEW YORK, New York. This role offers a contract to permanent employment opportunity. As a Systems Administrator, you will be tasked with managing and troubleshooting hardware issues, administering collaboration tools, ensuring the security of our systems, and supporting meeting conferencing, AV, and VoIP systems.
Responsibilities:
• Troubleshoot hardware issues and ensure efficient operation of all systems.
• Administer and manage collaboration tools to ensure effective team communication.
• Oversee Active Directory/Office 365 administration, including the use of IAM tools such as Okta.
• Implement and manage security tools such as MDM, endpoint protection, internet security, endpoint encryption, patch management, VPN, events logging, and anti-phishing/spam techniques to safeguard our systems.
• Support meeting conferencing, AV, and VoIP systems to facilitate smooth communication.
• Maintain current technical knowledge of protocols, operating systems, and standards, including Windows OS, Microsoft Office, and other productivity tools.
• Provide technical support for software applications including Mac OS and Jamf Pro.
• Collaborate with team members to ensure efficient and secure operations.
• Assist in the development and implementation of system enhancements.
• Address and resolve system-related inquiries and issues in a timely manner.• Candidate must have a minimum of five years of experience as a Systems Administrator
• Proficiency in Mac OS is necessary for this role
• Experience with Jamf Pro is a crucial requirement
• Must possess excellent problem-solving skills and the ability to handle high-pressure situations
• Strong communication skills, both written and verbal, are required
• Demonstrated ability to work collaboratively within a team as well as independently
• Proven track record in maintaining and troubleshooting systems
• Experience in implementing and maintaining security protocols and procedures
• Ability to manage multiple tasks and projects simultaneously
• Bachelor's degree in Computer Science, Information Technology, or related field is preferred
• Relevant detail oriented certifications would be advantageous
• Must be organized, detail-oriented, and able to prioritize tasks effectively.