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Job Title: Desktop Support Technician

Type of Role: Contract to Hire

Expected Length of Contract: 6 months or longer

Shift / Hours: Monday – Friday, 8:00am – 4:30pm

Location: Milpitas, CA

Hourly Range: $25.00 - $25.50hr.

Job Summary:

We are seeking a level 1 support for 100 end users in a mix of office and manufacturing settings. The Desktop Support Technician will be responsible for installing, testing, monitoring, upgrading, maintaining, and troubleshooting a variety of computer systems.

Role and Responsibilities:

• Responsible for account creation and maintenance.
• Assists staff by investigating issues related to hardware, software, and network connectivity.
• Occasional network and server related tasks, as needed.
• Relies on knowledge and experience to complete tasks.
• Works under general supervision for task prioritization and goal setting but is responsible for managing and keeping track of day-to-day tasks and other projects.
• Responsible for maintaining inventory of deployed and available systems.
• Works with users and IT team to prioritize support requests, to quickly resolve the most critical issues.

Skills and Experience:

• High school diploma or general education degree (GED) preferred.
• Minimum of 2 years relevant experience. Bachelor’s degree preferred.
• Ability to work both in a team environment and independently as needed, handle multiple tasks, meet deadlines, and stay organized in a fast-paced, rapidly changing work environment.
• Excellent oral and written communication skills, ability to interact with employees of all levels, including managers and directors.· Available to work after hours, weekends, and holidays as needed.
• Technically proficient in operating and troubleshooting Microsoft Windows OS.
• Virus and malware prevention, removal, and mitigation.
• Understanding of PC hardware maintenance and troubleshooting techniques.
• Ability to perform basic server maintenance, such as replacing failed drives.
• Experience with CAT5e cabling installation.
• Understanding of network technologies including DNS, DHCP, VPN, VLAN, routing, and TCP/IP.

Perks and Benefits:

While working as a Balance Staffing Associate, you will be able to take advantage of weekly pay, optional medical benefits, paid sick leave, and state-specific retirement saving options in accordance with state or local law.

About the Company:

Our client is an electronics manufacturing service provider specializing in high-mix, low-to-medium volume assemblies, quick-turn prototypes and new product introduction (NPI) services. We provide complete and end-to-end design, engineering, manufacturing and integrated supply chain services (including fulfillment and repair services) for all our customers. Located in Milpitas, CA, our client serves a wide range of customers across the Medical, Aerospace, Networking Storage, RF Telecom, and Military sectors.

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.