We are seeking a talented Creative Services Manager to join our client remotely in Northeast OH. The role is remote but requires candidates to be located in Northeast OH.

As a Creative Operations/Services Manager, you'll manage and oversee Creative Services projects from planning through delivery. Your responsibilities include:

Project Management

- Coordinate and schedule projects, including large-scale campaigns and smaller initiatives.

- Conduct project kick-off meetings, develop workflows, and use project management tools for task assignment and timeline structuring.

- Ensure timely, accurate, and budget-compliant project delivery.

- Maintain branded templates, manage creative materials for events, and track project metrics.

Relationship Management & Communication

- Lead stakeholder meetings and collaborate with teams to ensure project success.

- Communicate project details, negotiate timelines, and manage vendor relationships.

- Address project issues promptly to avoid delays.

Resource Management & Creative Services Operations

- Adjust resources based on workload and key metrics.

- Improve Creative Services processes and manage invoices and custom ordering sites.

Requirements:

- Bachelor’s degree or equivalent experience.

- At least 5 years in marketing, project management, or production.

- Proficient in design & production processes, web-based project tools, and Microsoft Office.

- Strong communication skills, customer service experience, and problem-solving abilities.

- Ability to work with cross-functional teams, prioritize tasks, and adapt to change.

Competencies:

- Critical thinking, communication, results orientation, agility, initiative, influence, customer focus, marketing acumen, and project management.