This is a front-end Pharmacy Technician role. You will handle prescriptions from the beginning until they move to the fulfillment department. You will work in all queues and receive cross-training. Responsibilities include intake start of prescription, inputting data, handling phone calls, refilling prescriptions, manual resolutions, clarifying prescriptions, and handling transfers from other retail stores. You may handle 80-100 calls per shift if assigned to phone duties. You will touch all parts of the front-end pharmacy.

Ensures fulfillment of pharmacy prescriptions by inputting patient information into pharmacy systems; obtaining refill clarification and authorization; identifying and selecting pharmaceutical products and quantities for prescription orders.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

• Registered Pharmacy Technician
• Customer Service
• Computer Skills

This is a fully on-site position in Orlando, Florida.

Professional quiet call-center environment with an open floor plan, small/shared cubicles, and a large lunch room.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.