Robert Half is in search of a Surgical Scheduler/Coordinator to join our client's team in the Farmingdale, New Jersey area. This role involves handling the administrative aspects of surgical procedures for a smoother and more efficient process for our patients. This role necessitates strong communication skills, multitasking abilities, and a firm understanding of medical terminology and scheduling.

Responsibilities:

• Manage communications with patients, physicians, and other healthcare professionals to ensure all necessary information is obtained and shared

• Schedule operating room time in accordance with physician scheduling protocols and transmit required documents to outside facilities

• Coordinate surgical procedures which include scheduling surgeries, pre-operative appointments, and post-operative follow-ups

• Obtain insurance authorizations and verify patient eligibility for surgery

• Prepare surgical charts, consent forms, and other necessary documents

• Assist with patient registration and check-in process

• Maintain accurate and up-to-date records of surgical procedures, including documentation of pre-operative instructions and post-operative care plans

• Collaborate with the billing department to ensure accurate coding and billing for surgical procedures

• Offer exceptional customer service to patients by resolving issues, answering inquiries, and providing support throughout the surgical process

• Coordinate all business and clinical documentation prior to surgery and prepare documentation for physician signature

• Proficiency in scheduling, particularly in the context of surgical procedures
• Familiarity with various surgical procedures and the ability to coordinate them effectively
• Strong organizational skills and attention to detail, particularly in managing schedules and coordinating appointments
• Demonstrated ability to handle sensitive information with discretion and confidentiality
• Experience or familiarity with medical documentation and the ability to maintain accurate records
• Strong communication skills to effectively liaise between patients, surgeons, and other healthcare professionals
• Ability to work under pressure in a fast-paced environment and prioritize tasks effectively
• Demonstrated problem-solving skills and the ability to make informed decisions quickly when scheduling conflicts arise
• Familiarity with medical software systems and proficiency in using them for scheduling purposes
• A willingness to stay updated on changes in surgical procedures and healthcare regulations that may impact scheduling.