Job Summary

Licensed Healthcare Insurance Agent

Remote USA

Key Responsibilities

• Assist Customers: Help individuals understand their coverage and select the right products, services, and solutions to meet their personal health and financial needs.
• Full Lifecycle Customer Service and Sales: Handle inbound calls or make outbound follow-up calls to provide comprehensive support.
• Respond with Compassion: Address customer inquiries with active listening and select the best solutions efficiently.
• Identify and Upsell: Recognize additional needs customers may have and assist them in upgrading their products or services.

Requirements

• Health Insurance License: Must have a current health insurance license in your state of residence.
• Sales Experience: At least six (6) months of sales experience.
• HIPAA Compliance: Integrity to follow HIPAA guidelines on maintaining patient privacy.
• Customer Service Skills: Strong customer service orientation.
• Education: High school diploma or equivalent.
• Benefits:
• Base wage of $18 per hour.
• Seasonal stipend of an additional $3 per hour (July 15th to December 15th), raising the pay to $21/hour.
• Monthly performance bonuses, with potential earnings up to $28/hour during the season.
• Comprehensive Benefits Package: Including PTO, tuition reimbursement, and health and wellness incentives.
• License Fees Covered: All license fees provided by TTEC as your employer.