Overview

An upscale dining establishment in Anaheim, California, is seeking an experienced General Manager to lead the operations of its newest location, expected to generate an annual revenue of $15 million. This role requires a strong operational leader with a deep understanding of the upscale dining sector, full-service and full bar experience, and the ability to thrive in a high-volume environment.

Salary: Up to $115,000 annually, based on experience and qualifications.

Key Responsibilities

Operational Leadership:

• Oversee all restaurant operations, ensuring adherence to brand standards and operational policies.

• Forecast sales and manage budgets to meet or exceed financial objectives.

Team Management & Development:

• Recruit, onboard, and train a high-performance team, ensuring alignment with the brand’s service standards.

• Conduct performance reviews, address areas for improvement, and implement training or coaching as needed.

Customer Experience:

• Maintain high standards of customer service to provide an exceptional dining experience.

• Address and resolve customer feedback promptly and professionally, using insights for continuous improvement.

Financial Management:

• Analyze sales data and operational costs to enhance profitability.

• Manage inventory, procurement, and cost controls effectively.

Business Growth & Strategy:

• Develop and implement strategies to drive business growth and enhance market presence.

• Collaborate with marketing teams on promotional activities and campaigns.

Compliance & Risk Management:

• Ensure adherence to health, safety, and sanitation standards.

• Monitor operations to comply with licensing, labor, and health regulations.

Stakeholder Relations:

• Build and maintain positive relationships with suppliers, the local community, and other stakeholders.

• Work with senior management to align restaurant operations with broader business objectives.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business, or a related field strongly preferred.

• Minimum of 5 years of management experience in the upscale dining industry, with proven success in high-revenue, high-volume establishments.

• Strong business acumen with excellent analytical and decision-making skills.

• Superior interpersonal and communication abilities.

• Capability to excel in a fast-paced, high-volume environment while maintaining attention to detail.

If you are a driven individual with a passion for excellence and a strong background in upscale dining management, this is an excellent opportunity to make a significant impact. We look forward to hearing from you.