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NHRMC - New Hanover Regional Medical Center
NC
Dec 06, 2025
FF
SS
Job Description
Job DescriptionCompany Description
A leading IT company that is leading technology in our industry in. Our client provides Managed Services to businesses in the Tri-Cities area and they are are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to get ahead. You'll be glad you applied to Peak Networks.
Responsibilities
- Manage Help Desk tickets in a timely manner
- Respond to customer issues via phone, email and computer chat
- Provide customer assistance
- Document customer interactions
- Run diagnostics to resolve customer reported issues
- Install, make changes and repair computer hardware and software
- Follow-up with customers to ensure issues are resolved
- Write technical documents on how to or SOPs
- Network Administration
- Update/Create scripts
- Troubleshooting servers
- Server administration
Qualifications
- Firm understanding of L2 and L3 networks (VLAN, STP, OSPF)
- Firm understanding of wireless protocols (802.11, BT, LPWA)
- Firm understanding of VOIP systems
- Firm understanding of AD/DS services (AD, GP, and DNS)
- Firm understanding of MS365 (EntraID, Intune, and Exchange Online)
- Firm understanding of RMM tools
- Scripting knowledge (PS, Python, etc.)
- Knowledge of MDM tools
Certifications
- Active Industry/Vendor networking certificate
BBSI started as a staffing company in 1972, and evolved into a Professional Employer Organization. Over time, we saw that we could make a much bigger impact for our clients by facilitating different conversations with business owners. Helping them see what they couldn’t see before is what drives us. So, we changed the way we do business. Today, we stand shoulder-to-shoulder with business owners and are relentless in our pursuit of their success.
Servicing hundreds of businesses in Washington State, BBSI has the expertise and experience to provide you with responsible, skilled and dedicated employees. BBSI provides complete staffing services in the areas of light industrial, production, manufacturing, clerical, administrative, accounting, and customer service. We are devoted to providing you with customer service that is unmatched in our industry. Because of our commitment to quality, BBSI has been one of California's premier staffing companies. Our friendly and professional staffing coordinators will make certain your company is completely satisfied with our services. With our experienced staff, we have proven methods on how to effectively market and maintain our services through experience, education, communication, and providing solutions to our customers' needs.
Our Talent Acquisition recruiters are both client and candidate advocates and walk side by side with both in order to make a successful placement.
Servicing hundreds of businesses in Washington State, BBSI has the expertise and experience to provide you with responsible, skilled and dedicated employees. BBSI provides complete staffing services in the areas of light industrial, production, manufacturing, clerical, administrative, accounting, and customer service. We are devoted to providing you with customer service that is unmatched in our industry. Because of our commitment to quality, BBSI has been one of California's premier staffing companies. Our friendly and professional staffing coordinators will make certain your company is completely satisfied with our services. With our experienced staff, we have proven methods on how to effectively market and maintain our services through experience, education, communication, and providing solutions to our customers' needs.
Our Talent Acquisition recruiters are both client and candidate advocates and walk side by side with both in order to make a successful placement.
Company Description
BBSI started as a staffing company in 1972, and evolved into a Professional Employer Organization. Over time, we saw that we could make a much bigger impact for our clients by facilitating different conversations with business owners. Helping them see what they couldn’t see before is what drives us. So, we changed the way we do business. Today, we stand shoulder-to-shoulder with business owners and are relentless in our pursuit of their success.\r\n\r\nServicing hundreds of businesses in Washington State, BBSI has the expertise and experience to provide you with responsible, skilled and dedicated employees. BBSI provides complete staffing services in the areas of light industrial, production, manufacturing, clerical, administrative, accounting, and customer service. We are devoted to providing you with customer service that is unmatched in our industry. Because of our commitment to quality, BBSI has been one of California's premier staffing companies. Our friendly and professional staffing coordinators will make certain your company is completely satisfied with our services. With our experienced staff, we have proven methods on how to effectively market and maintain our services through experience, education, communication, and providing solutions to our customers' needs.\r\n\r\nOur Talent Acquisition recruiters are both client and candidate advocates and walk side by side with both in order to make a successful placement.
About BBSI - Pasco