EMPLOYER: Progressive Spine & Orthopaedics

SUMMARY: Serves as initial contact for all patients visiting the office. Also serves as the X-Ray Technician which duties include explaining procedures to patients, calibrating imaging equipment and preparing results.

DUTIES AND RESPONSIBILITIES:

• Answers, screens, and directs calls on multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
• Clears messages each morning and delivers to appropriate practitioner.
• Meets and greets patients; announces, directs, and/or escorts to appropriate area.
• Opens and routes incoming mail.
• Composes and types routine correspondence as required.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
• Keeps reception area organized.
• Following instructions from Physicians regarding which area of the patient’s body needs imaging.
• Talk the patient through the procedure and answer questions to lower their anxiety.
• Correctly position the patient, adjust the imaging equipment to the specified position.
• Prevent unnecessary radiation exposure both to themselves and to the patient.
• Follow correct techniques and procedures such as patient shielding.
• Maintain radiology supplies inventory by checking stock, anticipating future needs and placing orders.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.

• Performs other related duties as assigned by management.

QUALIFICATIONS:

• Certification in radiologic technology.
• A minimum of 2 years working experience in a healthcare facility as an x-ray or radiology technician.
• Must have the required medical licenses to operate in a given area.
• Must have a clear understanding of how to handle and operate medical imaging equipment.
• Must display a high level of flexibility in the process of carrying out assigned duties and dual responsibilities.
• Excellent verbal and written communication skills to share updates with patients and other medical staff.
• Strong analytical thinking and the ability to handle multiple tasks concurrently.
• Superb customer service skills to provide ongoing support to patients and their families.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Bilingual skills a plus.
• Professional appearance and demeanor are required at all times.

GENERAL EXPECTATIONS:

• Behave in a professional manner and consistently demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and all members of team.
• Committed to the constant pursuit of excellence and teamwork in improving the care of the patients.
• Be punctual with scheduled work and use time appropriately.
• Perform duties in a conscientious, cooperative manner.
• Perform required amount of work in a timely fashion with a minimum of errors.
• Maintain confidentiality and protect the Practice by abiding by laws and principles related to confidentiality; keeps information concerning Practice Operations, patients, and employees confidential.

BENEFITS:

• Competitive salary and benefits package
• Health, dental, and vision insurance
• Retirement Plan
• Employee Assistance Program
• Paid Time Off
• Opportunities for professional development and growth
• Collaborative and supportive work environment

LOCATION & JOB TYPE:

• Edison, NJ
• Full-Time (no weekends or nights)

At Progressive Spine & Orthopaedics, we are committed to maintaining a safe and drug-free workplace. As part of our hiring process, all candidates who receive a job offer will be required to undergo a pre-employment drug test and background check. These steps are essential to ensure the safety and well-being of our employees and patients.