Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

At Care.com, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we're applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you.

Care.com is seeking a highly motivated Senior Product Manager to join our team. The ideal candidate will be a data-focused Product Manager who has experience taking a product from zero to one, has a consumer experience-centric mindset, and can drive growth through both incremental improvements, product turnarounds as well as strategic big bets. Experience from a Marketplace, Subscription, and/or Transaction business is highly preferred.

About the role

You are a product leader who wants to drive user acquisition, activation, and revenue growth for our products. Each day you will lead cross-functional initiatives, leveraging data-driven insights and experimentation to optimize user experiences and drive measurable business outcomes. You will work closely with cross-functional teams including engineering, design, marketing, and data analytics to deliver impactful growth initiatives that enhance customer lifetime value. Care.com is seeking an experienced, results-driven Sr. Product Manager. This person will support our two-sided marketplace and will help improve our ability to consistently match families who have care needs to providers who can fulfill those needs.

This is a hybrid position, we are in office Monday, Wednesday, Thursday with offices in Salt Lake City Utah, Austin Texas, & Dallas Texas

What you'll do

• Design, build, and test innovative changes to improve the platform during onboarding, reduce friction, and enhance the user experience that powers our marketplace.
• Drive cross-functional initiatives to modernize and create a frictionless login experience for returning customers
• Own and build a roadmap based on cross-functional objectives and key results that builds momentum, and inspires passion in the engineering team you'll lead in partnership with the Engineering Manager.
• Lead cross-functional initiatives when there are dependencies beyond your team's domain.
• Develop a deep understanding of all metrics in the marketplace so you're always making data-driven decisions that properly balance short-term revenue and long-term value.
• Ruthlessly prioritize the most impactful things so you're always learning what's best for our customers.

Who you are

• Experienced problem solver: you have 5+ years of product experience, including leadership of an engineering team. If not direct Product Management experience, you have experience solving problems for customers and leading teams to build solutions. Experience working on Search products a strong plus!
• Deeply curious: you operate with a sense of urgency and always look for new ways to understand our customers and create value on their behalf.
• Data-fluent: you use data to solve problems, identify opportunities, and are capable of inventing and using new metrics to learn and make decisions. You are excited to dive deep into the data using analytical tools and SQL.
• Biased for action: you make good decisions with incomplete data and are constantly optimizing for learning. You find creative ways around blockers and always have an option for what's next and never an excuse for why you can't proceed.
• A bar raiser: you inspire others to bring their 'A' game and are constantly looking for opportunities for improvement. You don't accept "because that is the way we've always done it."
• An owner: you can seamlessly straddle thinking about both the product and the business and are equally comfortable talking about funnel metrics and P+L's. You never say "that is not my job."
• A compelling story-teller: you use both qualitative and quantitative data to influence key stakeholders, inspire your team, and you can tailor your message to your audience.
• Collaborative partner: you are able to build strong relationships, you are a servant leader to your engineering team, and you seamlessly juggle priorities of multiple stakeholders.

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

PLEASE NOTE: At this time, Care does NOT hire in in any of the following states: Alaska, Arkansas, California, Delaware, Hawaii, Iowa, Idaho, Maine, Minnesota, Mississippi, Montana, North Dakota, Nevada, Oregon, Rhode Island, South Dakota, Washington, West Virginia, Wyoming, Vermont.

Company Overview:

Available in more than 21 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).

Salary Range:

125,000 - 170,000 The base salary range above represents the anticipated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).