Job Summary:

The Process Control Technician assures consistent quality of production in every department by enforcing good quality practices and systems, validating processes, providing documentation and training staff.

Education:

Minimum two-year college in quality systems and or process control. ASQ certification as quality control technician preferred.

Experience:

Minimum two years’ hands on experience as Process Control Technician and quality coach, printing or manufacturing environment preferred.

Requirements:

• Meticulous in work performance and documentation
• Skilled in quality processes and statistical techniques
• Knowledgeable about measurement and test equipment
• Knowledgeable about failure mode and effect analysis
• Attention to detail.
• Aptitude for working with data.
• Problem solving and creativity.
• Good training and coaching skills
• Team working
• Ability to coordinate and follow through on all aspects of a project.
• Ability to lead, motivate and delegate work.
• Must obey all personnel, product, and food safety regulations.

Duties:

• In conjunction with the SQF Practitioner, Customer Service Manager, Plant Manager and production staff, review and validate quality processes and systems.
• Ensure that quality processes and systems are being adhered to by production staff.
• Responsible for ensuring calibration and effectiveness of measurement and test. equipment.
• Achieve quality assurance operational objectives by contributing information and analysis.
• Assist by providing input in conducting hazardous analyses, identifying critical control points and preventive measures, establishing critical limits, monitoring procedures, corrective actions, and verification procedures.
• Verify quality controls.
• May assist in training and improve product quality by training operators on quality processes required in their specific job tasks, ensure documentation by operators of quality checks being performed.
• Conduct surveillance and program audits, investigate customer complaints, assist in conducting root cause analysis, corrective, and preventive action, and revalidate as required.
• Other duties assigned or tasked by upper management.
• Staff are informed and held accountable for their food safety and regulatory responsibilities.
• Process Controls Technicians are positively encouraged and required to notify management of actual or potential food safety issues.